Deleting and reinstalling updates

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Our Support department is closed on [[date]]. However, limited UltraTax CS phone support is available on that date from 9 AM - 5 PM ET due to the approaching deadline.

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If you are missing an available update or if an update fails to apply, CS Connect may have only partially downloaded the update during the last Connect session. You may need to delete and reinstall the update.

To delete and reinstall an update, complete the following steps.

  1. From within UltraTax CS, choose Help > Repair, and click the Misc tab.
  2. Click the Clear Updates Directory button and click Done.
  3. Choose Utilities > CS Connect.
  4. Verify that the Retrieve and apply available updates switch is set to Yes.
  5. Click the Connect button to download and automatically apply the updates.

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