Troubleshooting "Fixed asset client is network locked" error in UltraTax CS

Alerts and notices
Leave feedback

Contact information (optional):

Leave this blank:

Please tell us how we can make this information more helpful.

Characters left:

If UltraTax CS displays the following error message when you attempt to open a client's return, complete the following steps to delete the client lock and resolve the error. 

Depreciation Client Lock

First, verify that this particular depreciation client is not currently in use by another staff member in your firm. If it is, UltraTax CS creates the client lock avoid data corruption, so the client lock should not be removed.

Once you've verified that no one is working in the depreciation client, you can delete the client lock.

  1. Right-click your Start button, and select Open Windows Explorer.
  2. Navigate to X:\WinCSI\DeprData\$DEPCID, where X is the drive letter where UltraTax CS is installed.
  3. Highlight the lock you want to delete, and press DELETE on your keyboard. Note that all open clients will appear here.
  4. When prompted, click Yes to confirm the deletion. Now you can attempt to open the client again.

Share This