1040 - NY ELF Critical Diagnostic: 'City residency scenario is not supported for ELF...' (error code CSINY007)

Alerts and notices
Leave feedback

Internal Employees: Submit feedback

Contact information (optional):

Leave this blank:

Please tell us how we can make this information more helpful.

Characters left:

Change to CS Support service hours

Our Support department is closed on [[date]]. However, limited UltraTax CS phone support is available on that date from 9 AM - 5 PM ET due to the approaching deadline.

Links to our most popular tax processing topics are available in the Alerts and notices section on the right side of most pages.

This diagnostic (or Error Code CSINY007) is received due to the city residency designation on Screen Gen, located under the General folder. Normally, both taxpayer and spouse are NYC residents or part-year residents; however, many times this data entry is missed, thus causing this diagnostic / rejection. If only one spouse really was a resident of the city, the return cannot be electronically filed. You will need to access Screen Elf, located under the E Filing folder, to suppress the creation of the New York e-file. To suppress the state e-file and generate opt-out Form IT-800, mark the File return on paper / Preparer checkbox, then complete the Reason why return not electronically filed statement dialog.

Share This