1040-US ELF: Error Code F1310-518

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MFA required for electronic filing

Effective May 3rd, the 2017 version of UltraTax CS requires multi-factor authentication (MFA) to access the electronic filing transmission feature in CS Connect.

Thomson Reuters is committed to proactively evolving our security features to help you protect your firm and your clients' data. For more information about multi-factor authentication, see Multi-factor authentication overview.

Error Code F1310-518:  Form 1310, Name Control of the person claiming refund 'PersonNameControlTxt' and SSN of Person claiming Refund 'RefundClaimantSSN' must match the e-File database.

To clear this rejection, verify that the name of the person claiming the refund has been entered correctly on Screen 1310, in the General folder. Also verify that the SSN has been entered correctly.  If not, update and then recreate and resubmit the electronic file.  

If the name and SSN have been entered correctly, then you'll need to contact the IRS for assistance as the name and SSN they have in the e-File database does not match.  If the SSN and name continue to reject, the return will need to be filed on paper.  If filing the return on paper, refer to 1040 - US ELF:  Form 8948 - Paper Filing Exceptions.

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