1040-US ELF: Error Code R0000-504-02

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MFA required for electronic filing

Effective May 3rd, the 2017 version of UltraTax CS requires multi-factor authentication (MFA) to access the electronic filing transmission feature in CS Connect.

Thomson Reuters is committed to proactively evolving our security features to help you protect your firm and your clients' data. For more information about multi-factor authentication, see Multi-factor authentication overview.

Error Reject Code R0000-504-02: Valid for 1040/A - Each 'DependentSSN' and the corresponding 'DependentNameControlTxt' that has a value on Line 6c(2) of the return, must match the SSN and Name Control in the e-File database.

This error code indicates that the name and SSN entered for a listed dependent do not match IRS records. To bypass this error, verify the name(s) and SSN(s) entered in the Dependent information statement field on Screen 1040, located under the General folder.

If the information entered is correct, you may elect (with the taxpayer's consent) to bypass this error by marking the Imperfect return indicator (Error Code SEIC-F1040-501-01, R0000-504-01, or F1040SSPR-504 only) checkbox on Screen ELF, located under the Electronic Filing folder.

By making this election, certain credits or exemptions may be disallowed, and return processing (including refund disbursement) may be delayed 4-6 weeks by the IRS.

If the dependent has multiple last names, see page 215 of Publication 4164 to see how the name control is formatted for different last name types. 

Notes

Advise the taxpayer (or legal representative) to contact the SSA at 800.772.1213 to verify the dependent's last name. If a correction is required, it may take the SSA up to 10 days to notify the IRS after they have updated their files. Afterward, an electronic return can be resubmitted.

This rejection is considered a Master File Rejection.

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