990-US ELF: Error code F990-913-01

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MFA required for electronic filing

Effective May 3rd, the 2017 version of UltraTax CS requires multi-factor authentication (MFA) to access the electronic filing transmission feature in CS Connect.

Thomson Reuters is committed to proactively evolving our security features to help you protect your firm and your clients' data. For more information about multi-factor authentication, see Multi-factor authentication overview.

Error code F990-913-01: Tax-exempt status specified in Item I, must match data in the efile database.

Verify the EIN entered under File > Client Properties. If the EIN is incorrect, enter the correct EIN and then recreate and resubmit the electronic file. Also review the Tax-exempt status on Screen 990. If the EIN and tax exempt status are indeed correct, you'll need to contact the IRS at 866-255-0654 for assistance as the tax-exempt status selected on Form 990, Page 1, Item I does not match the IRS e-File database. If this is not resolved, the return will need to be filed on paper.

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