990-US ELF: Error code R0000-017-01

Alerts and notices
Leave feedback

Internal Employees: Submit feedback

Contact information (optional):

Leave this blank:

Please tell us how we can make this information more helpful.

Characters left:

Change to CS Support service hours

Our Support department is closed on [[date]]. However, limited UltraTax CS phone support is available on that date from 9 AM - 5 PM ET due to the approaching deadline.

Links to our most popular tax processing topics are available in the Alerts and notices section on the right side of most pages.

Error code R0000-017-01: If the element 'DiscussWithPaidPreparerInd' in the Return Header has a value of "Yes" indicated, then the element 'PhoneNum' (in the parent element 'Preparer') must have a value.

To resolve the error, choose the Setup > System Configuration > Firm tab, and enter the phone number.

Note: This error may also occur when a personal preparer is selected under File > Client Properties. To resolve this error, go to Screen OthInfo, located in the General folder, and select No in the IRS may discuss return with preparer field.

Share This