Error: "Terminal Server Detected, License Not Validated"

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After launching a CS Professional Suite application, you receive a error message, "Terminal Server detected, licenses not validated." This error message typically results from three scenarios:

Before modifying settings on your server, please consult your firm's qualified IT professional.

You intend to run the CS application in a terminal server environment but are not properly licensed. 

In this scenario, you must purchase a terminal server license for the CS application to run in Terminal Services or Remote Desktop Services. Please contact your CS Sales representative if you require a terminal server license.

You have purchased Terminal Server licenses, but have not yet downloaded new license files. 

When licenses are upgraded after the program is already installed, a new copy of the licenses must be downloaded in the wake of the upgrade. But, when moving to a Terminal Server configuration, the program will most likely need to be reinstalled observing procedures specific to Terminal Servers to allow for proper operation. Review the following articles regarding Terminal Server installations to avoid further issues with upgrading to a Terminal Server configuration:

As part of reinstalling the program, new licenses will be downloaded.

You do not use Terminal Services or intend to run the CS application in a terminal server environment.

There are two possiblities that would cause this situation:

  1. On your server, you may have Terminal Services or Remote Desktop Services enabled but are not using those features. Enabling Terminal Services or Remote Desktop Services triggers the terminal server error message. To learn more, see the Microsoft Disable Terminal Services connection External link (What's this?)
    This icon appears alongside links to resources that are not developed or maintained by Thomson Reuters. We provide access to these resources for your convenience, but we are not responsible for their accuracy. If you need additional assistance, please consult your qualified technician and/or the vendor who developed the resource.
    and Remote Desktop Services Overview External link (What's this?)
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  2. On your server, you may have the Application Server role enabled. The Application Server role allows more than two users to access the server, which triggers the terminal server error message. To learn more, see the Microsoft Application Server Role External link (What's this?)
    This icon appears alongside links to resources that are not developed or maintained by Thomson Reuters. We provide access to these resources for your convenience, but we are not responsible for their accuracy. If you need additional assistance, please consult your qualified technician and/or the vendor who developed the resource.
    and Removing Server Roles and Features External link (What's this?)
    This icon appears alongside links to resources that are not developed or maintained by Thomson Reuters. We provide access to these resources for your convenience, but we are not responsible for their accuracy. If you need additional assistance, please consult your qualified technician and/or the vendor who developed the resource.
    help topics.

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