Viewing the taxing authority's reject codes / business rules for electronic returns

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After Thomson Reuters transmits the electronic file, the taxing authority either accepts the return or issues rejection codes to indicate the return was rejected. If applicable, you can view the reject codes / business rules that the taxing authority provides by following these steps.

  1. Choose Utilities > Electronic Filing Status, and highlight the appropriate client.
  2. Click the plus sign next to a client to expand the client's additional information.

  3. In the Comment column, review the reason the return was rejected to determine what must be corrected.

    • For more information about reject codes / business rules, click the Details Details button button to open the Details dialog, which provides information (including the relevant reject codes / business rules) about all of the errors in the return. In the Details field, there will be a value and rule number at the end of the rejection message. The rule number is the IRS rejection code. The value is the TIN, number, or data that caused the IRS rejection. After you review the reject codes / business rules, click OK to close the Details dialog to return to the Electronic Filing Status dialog.

      The Details dialog also contains accepted acknowledgment information, such as whether the return included PIN information or debt indicators. Therefore, you should print the ELF Detail Status Report for accepted returns, as well as for rejected returns.

    • For the most common 1040 error codes, see Transmission and error code FAQs.
    • For less common 1040 error codes or for information about error codes for other return types, press CTRL+Y to open the Help & How-To Center and search for the error code or reject code / business rule.
  4. Click the Print Print button button on the toolbar to print the ELF Detail Status Report.

Notes

  • 1041 returns - When a return rejects on or before the due date, you have five calendar days after the date you transmit the electronic return to retransmit the rejected 1041 return to have the return considered timely filed.
  • 1040 returns - When a return rejects on or before the due date, you have five calendar days after the date you transmit the electronic return to retransmit the rejected 1040 return to have the return considered timely filed.
  • 1120, 1065, 990, and 2290 returns - When a return rejects on or before the due date, you have 10 calendar days after the initial date you transmit the electronic return to receive approval on the rejected 1120, 1065, 990, or 2290 return to have the return considered timely filed.
  • 1120, 1065, 1041, and 990 extensions - When an extension rejects on or before the due date, you have five calendar days after the initial date you transmit the electronic extension to receive approval on a rejected 1120, 1065, 1041, or 990 extension to have the extension considered timely filed.
  • 5500 returns - You should retransmit returns rejected as "Filing Unprocessable" as soon as possible; these returns are not considered to be filed. Returns rejected as "Processing Stopped," "Filing Error," or "Filing Received" are considered to be filed, and there is no time limit for addressing rejection issues.

Related topics 

Video: Resolving IRS Master File rejections (approx. 3.5 minutes)

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