CS Professional Suite


Contact Information

For assistance with your Thomson Reuters software, please visit our 24/7 online Help & How-To Center or call our Support and Customer Service teams at 800.968.0600. You can also Chat with a Support or Customer Service representative between 9:00 a.m. - 5:30 p.m. ET weekdays (except holidays) on all products. UltraTax chat Support is available until 8:00 p.m. ET weekdays (except holidays).

Before calling, you may wish to refer to our timesaving Phone Queue Options and our current Support Hours. Faxes for Support and Customer Service should be sent to 888.501.8644.

You can also email our Support department directly using the form below.

For a quicker response, please complete the Email Address field and use the Additional Comments section to describe your issue in detail so that we can begin researching your question immediately and resolve it thoroughly. You will receive a response within 24 hours (excluding weekends).

Questions and Technical Assistance

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According to the terms of your product license agreement, fees for Product Support via email are billed according to the same pricing schedule as telephone support.

On-Demand Training

Convenient, web-based training - accessible 24/7.