State Electronic Filing Guide

Contact Information:

Department of Revenue
Barry White, Coordinator
Information Services Organization/ELF Program
P.O. Box 7013
Boston, MA - 02204
Phone: 617-887-6367
Fax: 617-887-5029
Tax Refund Inquiries: 617-887-6367 or 800-392-6089
State Guide Details:

Grace Period : 7 days
E-filing Mandate : Must e-file if preparing more than 10 returns. Extension requests are mandated when payment is $5,000 or more.
Form for opting out of mandate : ERO retains Form EFO
Federal and State E-files Can Be Linked : Yes
State Can Be E-filed Separately : Yes
Return Types Accepted Electronically :
Resident : Yes
Part Year Resident : Yes
Non-Resident : Yes
Amended : Yes for 2016 and later
Estimate Payments : Yes for tax year 2017 and later
Extension : Yes when a payment is being made with extension
Additional Return Types : LLC Annual report cannot be e-filed
Accepts Returns With : Refund, Zero Balance, Balance Due
Direct Deposit of Refunds : Yes
Payment of Balance Due by :
Electronic Funds Withdrawal (Direct Debit) : Yes
Credit Card : Yes
Online ePayment : Yes
Signature Requirements : ERO retains M-8453 for 3 years
Accepts eSignature : Yes
Supports PDF attachments : Yes for 2016 and later
Tax year(s) supported for e-filing : Current tax year and prior two tax years.
Drivers License or State ID Required : If your client was issued a driver’s license or state identification card, provide the requested information from it or indicate there is no applicable identification provided. An individual return cannot be filed electronically with the state if you do not provide a response on federal Screen IDAuth.
Average Refund Time :
E-filed Return : 4-6 weeks
Paper Return : 8-10 weeks
Application Requirements : Automatically accepts IRS approval
Special Considerations : Extension requests may be e-filed. See M-1345 Handbook for Electronic Filers

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