Specific requirements and recommendations
If you will run this application in the Virtual Office CS or SaaS environment, please refer to the Virtual Office and SaaS requirements, because local workstation requirements are reduced significantly.
|
Minimum |
Recommended |
Processor |
Intel or AMD 2 Ghz 64-bit processor |
Intel or AMD 64-bit multi-core processor |
RAM |
2 GB |
4 GB or more |
Monitor |
15” monitor with a resolution of 1024x768 |
Multiple monitors with a minimum resolution of 1024x768 |
Operating System |
The 32- or 64-bit version of Windows 10, Server 2019, Server 2016, or Server 2012 R2.
|
Disk Space |
635 MB for the program files. Actual space requirements will vary based on the size of your clients and the amount of historical data you retain. |
Internet Connection |
A broadband or persistent, high-speed internet connection is required to download software installations, updates, and licenses and to access user bulletins and our Help & How-To Center. We recommend a dedicated, high-speed connection. |
Browser |
Any one of the following browsers.
- Microsoft Edge™
- Mozilla Firefox
- Google Chrome
|
Microsoft Office |
The 32-bit version of Microsoft Office 2019, 2016, or 2013 is required to take advantage of integration with Office applications and other features.
Note for Office 365® users: Our applications integrate with Office 365 when the Office desktop applications are fully installed on the local computer. |
Adobe® Acrobat® |
Engagement CS requires Adobe Acrobat DC or higher (Standard or Professional edition) to take advantage of integration with PDF files.
Note: If you have both Adobe Acrobat and Adobe Reader installed, you need to set Acrobat as the default program for viewing PDF files. |
Printer |
A Windows-supported printer capable of data compression and a minimum 2 MB of memory is required; we recommend 16 MB of memory. |
Scanner |
A TWAIN or WIA compliant scanner is required. |
Email |
A MAPI-compliant email client is required to take advantage of some program features |
Network installations: You must use a supported Windows server, and it must be a full installation. We don't support core installations, because they don't install .NET components. Additionally, we don't recommend wireless networks for use with any CS Professional Suite application.
Unless they allow for a Windows host control, we don't support network attached storage (NAS) devices as file servers, because they don't meet the requirement of using a Windows operating system. NAS devices often use proprietary operating systems that may not handle file locking properly and may cause data corruption and/or performance issues.
For Terminal Server or Citrix Server recommendations, see Terminal Server Best Practices for CS Professional Suite Applications.