End of support for Windows 7 and Windows Server 2008 / 2008 R2

Alerts and notices

Microsoft ending support

Microsoft announced that they will end support for Windows 7, Windows Server 2008, and Windows Server 2008 R2 on January 14, 2020. They will no longer provide security updates or technical support for systems running Windows 7 or 2008/2008 R2 servers after January 14. See Microsoft's Windows 7 announcement and Windows Server 2008/2008 R2 announcement for more information.

What does this mean for me?

Thomson Reuters will no longer support its products on Windows 7 operating systems or Windows Server 2008 or 2008 R2 beginning January 14, 2020. This means you must upgrade any workstations or servers that require access to Thomson Reuters products to a supported operating system prior to January 14. This includes CS Professional Suite products (UltraTax CS, Accounting CS, Practice CS, etc.) on desktop and VO/SaaS environments, GoSystem Tax RS, GoFileRoom, AdvanceFlow, Checkpoint, and Onvio.


VO/SaaS firms' data and applications are hosted on supported Microsoft Operating Systems and Microsoft SQL versions as we adhere to Microsoft's published product End of Life schedules. It is important that the workstations used to access VO/SaaS are running supported versions of Windows as well. Unsupported Microsoft Operating Systems will no longer receive security updates from Microsoft which may leave an Internet connected workstation vulnerable. See below for more information on why these security updates are important.

Why is it important to update?

Working on these environments past January 14, 2020 increases your security risks, degrades performance, and leaves your firm vulnerable to attack and exploitation. Upgrading your server(s) and workstation(s) safeguards you and your client data. Considering how cybercriminals target accounting firms for sensitive information, the risks are significant. Given the timing of the end of support and tax season, we strongly recommend addressing this as soon as possible.

What are my options for updating? 

Microsoft offers comprehensive guidance on migrating off of Windows 7 and Server 2008 / 2008 R2 , including upgrade options, recommendations, and FAQs.

You can view supported operating systems and other system requirements for Thomson Reuters products here.

If your firm would like to purchase multiple licenses to Windows 10, Thomson Reuters has partnered with Ingram Micro® to help make your purchase and implementation process easier. Ingram Micro is an authorized distributor of Microsoft products, providing premium cloud services and support to some of the world’s most pioneering and successful companies. For more information and instructions on how to purchase from Ingram Micro, click here.

For questions relating to Ingram Micro’s site or purchasing help please call Ingram Micro Cloud’s Support Desk at 855-660-6231 

Internal notes

Support: More information, including positioning, to come. This page will be updated as we know more.