CS Connect dialog

Alerts and notices
Leave feedback

Internal Employees: Submit feedback

Contact information (optional):

Leave this blank:

Please tell us how we can make this information more helpful.


Characters left:

Change to CS Support service hours

Our Support department is closed on Friday, April 28th for a company event. However, limited Accounting CS phone support is available on that date from 9 AM - 5 PM ET due to the approaching deadline for quarterly payroll tax forms.

Links to our most popular payroll tax processing topics are available in the Alerts and notices section on the right side of most pages.

For a local or network installation only

Use the CS Connect dialog to place an immediate call to our network of secure data centers or to apply application updates.

Open this dialog by choosing File > CS Connect.

See also: Overview of CS Connect

Top of page

Fields & buttons

Click this option to place a call to our network of secure data centers and perform the actions marked in the Connection Purpose group box.

Click this option to install any pending application updates or licenses.

Note: This option is available only if you have downloaded application updates via CS Connect but have not applied those updates.

Mark this checkbox to retrieve available application updates during the call to CS Connect.

Note: If this checkbox is not marked, CS Connect will not retrieve the most recent application updates.

Mark this checkbox to retrieve the latest licenses for your firm. This is necessary only if you have recently updated your license information by calling Customer Service (to change the firm address or purchase a new application, for example).

Click this button to manage communication settings for transmitting and receiving electronic files with your CS Professional Suite application.

Click this button to place a call to our network of secure data centers and perform the actions marked in the Connection Purpose group box.

Note: When applicable, the name of this button changes to 'Apply Updates.'

Top of page

Share This