In January 2020, Microsoft will end support for Windows 7. Because Thomson Reuters cannot support customers using our applications on unsupported operating systems, Accounting CS will no longer be supported on Windows 7 as of January 14, 2020. We strongly recommend that you upgrade your workstations to a supported operating system soon. For more information, see End of support for Windows 7 in our Help & How-To Center.

The correct address is PO Box 629, Monroe, OH 45050 and will be updated on a future release.

The state may reject the internet file with an error regarding an invalid social security number.

Workaround: These files can be manually edited in Notepad to add back the zero and remove the space. This is in the S record, position 2-10.

Colorado state withholding may not calculate when based on the employee's resident address.

Louisiana L-1 form needs to be updated to the latest revision

The Kansas City_RD-110 form (R5, R7-R-9) is using the client's taxing address instead of the mailing address.

UltraTax Import - Cannot cast DBNull.Value to type 'System.Int32'. Please use a nullable type when importing M-3 codes.

Workaround: Remove any M-3 tax code assignments. If doing this from the Actions > Enter Trial Balance screen, make sure to tab out of the cell once the code is deleted. Also, in some cases it is necessary to delete the M-3 tax code assignments in the prior year as well. 

It may also be helpful to print the Tax Code Groupings report with the region "M-3 Tax Code Groupings" and the Tax Code Worksheet report with the all the Schedule M-3 sections marked.  Print those prior to removing the M-3 tax code assigments so you know which amounts will need to be manually entered in the tax form.

The dialog warning that pre-tax deductions exceed wages in a location/department doesn't pop up when the pre-tax deduction is setup without a special type and is marked exempt to ALL taxes. This can happen in Enter Transactions or Enter Batch Payroll.

WorkforceHUB Integration: Leading/trailing spaces in bank names will cause an error when importing employee updates.

ERROR: WFH Employee Import row errors : *** , Line 425. Errno 547: The INSERT statement conflicted with the CHECK constraint "CK_Bank__bank_name$whitespace". The conflict occurred in database "ACS_324991_Firm", table "dbo.Bank", column 'bank_name'.;

In some situations the system is zeroing out the beginning balance for all accruable benefit items used by an employee when a payroll check is finalized (printed/marked as handwritten) that has a period end date that comes before the activation date of the accruable benefit item.

Employees who have never had any active pay items in Accounting CS could be missing from the error report from SwipeClock during import.

Workaround: Make at least one pay item active on those employees prior to importing from SwipeClock. Then if there are any other issues with the employee, they will show on the error report.

This happens when filtered to a single client. If the filter includes 2 or more clients, then the dropdown field will be accurate.

With the July 25th update for Accounting CS, we changed the income tax calculations for Georgia employees. See the Georgia - Calculation update for v. 2019.2.2 article for more information.

The MeF Production system will be upgrading to a new platform and will not be available from July 18, 2019 to July 22, 2019 and again August 3, 2019 to August 5, 2019. See the Modernized eFile (MeF) Operational Status page for more information.

Any e-files sent during this time through CS Connect will be held until MeF is once again operational. Also, no acknowledgements will come through during this period.

The error occurs when the client tries to enter a batch that includes a check with a negative net pay. The problem only happens if the Client Access client is limited to Setup and Time Entry. If you remove those limits and give them the full Check Writing and Payroll service (with no limits), then the "Negative Check Treatment" dialog is displayed properly.

If reprocessing a payroll batch, it is moving the pay date to the next date on the payroll schedule instead of using the original one.

Kentucky UI-3 form will be updated on a future release.

Unable to process an electronic payment for the Illinois Department of Revenue if the tax agent is subject to funding and the staff member does not have rights to access the FIRM client.

Ohio- Westerville _WW3 - Box 1 needs to display as whole number without a decimal.

Direct deposit prenote files could be created for banks associated with employees imported from WorkforceHUB.

Changes to the impound funding effective date in the impound bank account setup are not saving.

We will make the MA Family and Medical Leave contribution tax and tax agent available in Accounting CS on the upcoming second quarter release.

Update 6/17/19: Massachusetts has delayed the this until October 2019. For more information, see this notice on Massachusetts' website.

The Missouri state withholding tax calculation can give different results when the primary location is changed in some scenarios.

If you work within the city limits of Somerset, you pay .6% city tax and .8 county tax. If you do not work within the city limits, then you pay a full 1% county tax. If an employee works both within the city limits and outside the city limits on the same check. The program calculates all the hours at .8% instead of splitting the calculation between the two locations. We are looking to resolve this shortly.

Going to File/Import/Spreadsheet and importing an employee type spreadsheet. If you have a deduction and employer contribution with the same name AND the employer contribution has the calculation type percent of deduction with the deduction item selected. The numbers will combine and just pull one number instead of have the numbers separate.

When you import an Employee spreadsheet with balances and you wanted to/need to modify a GL account for the pay item or deduction it will clear all deduction amounts to 0, or to what ever standard rate you have setup.

Tax code adjustments entered on the Other tab to non net income tax codes are not being exported to UltraTax.

When ever you try to add an Employee, and you do not have access to the Personal Tab it causes a crash with error:

ERROR: System.ArgumentException: The smartpart is not present in the workspace.

at Microsoft.Practices.CompositeUI.SmartParts.Workspace`2.ThrowIfSmartPartNotShownPreviously(TSmartPart smartPart)

at Microsoft.Practices.CompositeUI.SmartParts.Workspace`2.Activate(Object smartPart)

at Microsoft.Practices.CompositeUI.WinForms.TabWorkspace.Activate(Object smartPart)

at CS.Accounting.PresentationModel.EmployeeSetup.Personal.PersonalPresenter.OnSaving(Object sender, CancelEventArgs e)

2.Click on the Preferences tab.

3.Make sure you do not have either of the following options marked:

◦Require Hire date

◦Require Birth date if active retirement plan deduction

If you still want to require the Hire date or the Birth date, then the only other workaround would be to give the Staff members rights to the Personal tab so they can enter in the required fields.

We are diligently working on this error.

When trying to upload the UC-1, you receive an error.

In some situations, when double-clicking on a deduction item that has the Box 12 code checkbox selected, the screen will show that the box is not selected and no code is selected when both should have values.

In Edit Payroll Tax Forms, select more then one 1099, and make some overrides, then switch over to the client data tab. When you go back to the recipient tab the options you had marked previously will be gone. Also, when previewing they won't be displayed.

Workaround: Go back to the recipient data tab and unmark again and then it will display correctly on the Copy A tab

When in the edit payroll tax forms screen with a vendor who has a different state address than the client. When changing Box 15 for INT or state Abbr. in recipient data tab to the client state, it changes the recipient state as well.

On the LA L-3 form Page 1 shows four quarterly amounts which are correct but the total does not add up correctly

Workaround: Go into Actions | Edit Payroll Tax Forms and click the Employee Data tab, then override the values for each employee to match correctly to the total

We have had reports of 1099's and W2's being slow to process inside Edit Payroll Tax Forms. We are researching this issue at this point.

When working with a 1099-MISC form in Edit Payroll Tax forms, if the date is deleted in the signature area of the Client Data tab, the program seems to freeze -- buttons can be selected on the navigation pane and the "Additional info" button can be pressed, but nothing will happen. You must go back in and enter the date, if you want to suppress the date you must use the additional info button to suppress the date.

On July 9th, 2019 Microsoft discontinued extended support of Microsoft SQL Server 2008 and 2008 R2.

For more details, see the Discontinued support for Microsoft SQL Server 2008 help article.

If you enter an On-Demand batch for an employee and select a pay item that has never been active on the employee, the program will not use the GL account that is assigned to that pay item the first time you enter an On-Demand batch. It works fine if you enter a second On-Demand batch, but the first time you enter one it uses the undistributed GL account.

When attempting to import a spreadsheet on the Actions > Enter Batch Handwritten Payroll Checks screen, an error may occur stating "Unknown Location or Department of pay Item ". It's happening to employees that have two locations where only 1 location has a department assigned.

Workaround: Assign a department to both locations or delete the second location if it is not needed.

In some situations, an incorrect Colorado OPT tax amount could calculate when entering a check in Enter Batch Payroll set to an annual pay frequency.

On the Setup / Clients / Payroll Information tab if you setup a Payroll Schedule with the option marked to ‘Adjust check date for non-business days’ you may receive an error referencing, 'The result is out of the supported range for this calendar.’ 

Workaround: Setup up the payroll schedule, but do NOT mark the checkbox option to 'Adjust the check date for non-business days.' Create the schedule, save the changes, and then edit the schedule to mark the checkbox. Then edit one of the dates, click the Update button, change the date back to the original date, and then click Update again. 

When you start a batch in the "Enter Batch Payroll" screen with one employee in "Waiting" status for Direct Deposit, and you update the status in the Process Direct Deposit > Prenote Screen, it does not update or refresh the employees status when returning to Enter Batch Payroll.