Accounting CS / Workpapers CS alerts and notices

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Reported Date Service Category Reported Version Status Modified Date Fixed Version Synopsis
01/26/23 Payroll State Tax Forms 2022.4.2 Notice 01/26/23 NOTICE Florida Form RT-6 Electronic File Transmission and Rejection Issues

We are aware that, in certain circumstances, Form Florida RT-6 electronic files are showing one of the following statuses:

• Received by data center

• Transmitted to agency

• Rejected; Error E12 or Rejected; Error E17

We are currently working with the State of Florida to identify and resolve the transmission and acknowledgement issues. As we continue to work through these issues, Florida anticipates granting Thomson Reuters an extension to submit these files as long as the electronic files are postmarked by January 31, 2023 (or January 30, 2023 if a payment is being included in the file).

All electronic files transmitted through Accounting CS are date and timestamped as they are received by Thomson Reuters systems.

If you have already transmitted your Florida RT-6 electronic file to Thomson Reuters, please do not retransmit at this time.

01/23/23 Payroll State Tax Forms 2022.4.2 Notice 01/26/23 NOTICE Arizona Form W-2 Copy 1 Electronic File Rejections

We are aware that, in certain circumstances, Arizona Form W-2 Copy 1 electronic files are being rejected by the state agency, but do not include a rejection code or any detailed reason.

We are currently working with the State of Arizona to determine the cause of these rejections. All electronic files transmitted through Accounting CS are date and timestamped as they are received by Thomson Reuters systems.

1/20/23 Payroll State Tax Forms 2022.4.2 Notice 1/20/23 NOTICE Michigan Forms 5080 and 5081 as well as Forms Detroit_5323 and Detroit_5321 Withholding Acknowledgement Issue

Internal issues kept the Michigan Department of Treasury from correctly validating Forms 5080 and 5081 as well as Forms Detroit_5323 and Detroit_5321 submissions on Thursday, January 19, 2023.

Acknowledgements for affected submissions contain both of the following:

• Rejected, for rule 99, Schema Validation

• Description of where the error occurred is “SCHEMA VALIDATION FAILED FOR Elements:-”

Customers should reprocess and retransmit those returns affected by this issue.

01/18/23 Payroll State Tax Forms 2022.4.1 Notice 01/18/23 NOTICE Kentucky Local - Fayette County Form 222-S

The Kentucky local Fayette County Form 222-S is now approved and can be processed using Accounting CS v.2022.4.1 or higher.

01/17/23 VO/SaaS Login N/A Fixed 01/17/23 N/A Unable to login/Slowness logging into netlinksolution.com

Update: The ability to access netlinksolution has been restored, we're continuing to monitor the platform. We understand the impact to your business and we apologize for this service interruption. Please see our status page for updates.

If you are still experiencing issues, please try clearing your browser's cache and cookies, and then close the browser, re-open it and sign in again.

01/13/23 Payroll State Tax Forms 2022.4.1 Notice 01/13/23 NOTICE Alabama Form A-3

The Alabama Form A-3 is now approved and can be processed using Accounting CS v.2022.4.1 or higher.

1/11/23 Platform CS Connect 2022.4.2 Notice 1/11/23 NOTICE Accounting CS Release v.2022.4.2

Accounting CS v.2022.4.2 is tentatively scheduled for release on Monday, January 23, 2023.

This update will include compliance changes to meet payroll filing requirements by the January 31st deadline, as well as to release the latest Tax Calc Engine.

01/05/23 Payroll State Tax Forms 2022.4.0 Notice 01/11/23 NOTICE UPDATED - Illinois Form UI-3/40 Electronic Filing

We have addressed an issue where, in certain circumstances, Illinois Form UI-3/40 electronic files for fourth quarter 2022 were being erroneously rejected.

You can now transmit fourth quarter 2022 Form UI-3/40 files in the Actions > Process Electronic Forms screen.

If you have transmitted Form UI-3/40 files for fourth quarter 2022 and received the rejection message "A return for has already been accepted...," you will need to re-process those returns in the Actions > Process Payroll Tax Forms screen, and then re-transmit them.

01/11/23 Payroll State Tax Forms 2022.4.1 Notice 01/11/23 NOTICE Missouri Local - St. Louis Form W-3

The Missouri local St. Louis Form W-3 is now approved and can be processed using Accounting CS v.2022.4.1 or higher.

01/06/23 Payroll Tax Forms 2022.4.0 Fixed 01/06/23 2022.4.2 Form 941-X Filing

The Federal Form 941-X is currently available for correcting 2021 and 2022 Form 941 returns. We plan to make Form 941-X available again for 2020 corrections in an application update tentatively scheduled for January 23, 2023.

01/05/23 Payroll Tax Forms 2022.4.0 Notice 01/05/23 NOTICE Odd characters such as percent symbol or letters (for example a letter R) showing on tax forms when printing or previewing, or receiving an error about a missing font

If you are previewing or printing a payroll tax form and see an odd character such as a percent sign or a letter printing where it should not be, or receiving an error about a particular font, please follow the steps in our Error: Font OCR-A BT does not support style Regular HHTC topic.

This situation occurs when there is a font file the program uses that is missing or outdated.

Note: If your firm uses Accounting CS on Virtual Office or SaaS, please try uninstalling/reinstalling Citrix.

12/30/22 Payroll Tax Calc 2022.4.0 Fixed 12/30/22 2022.4.1 Certain Colorado and Oregon payroll checks may be missing local or unemployment taxes

Colorado and Oregon payroll checks dated between 12/13/2022 and 12/31/2022, may be missing some local or unemployment taxes that have not met the wage limit.

WORKAROUND:

Go to Edit > Options and then mark the payroll option Display taxes with zero wages and amounts. Override the tax amounts for any missing taxes. After the modified checks have been printed, select each check in Enter Transactions and access Edit > Adjust taxable wages. Record the taxable wages in the Adjusted Taxable Wages and Gross Taxable wages fields.

12/27/22 Payroll Tax Forms 2022.4.0 Notice 1/03/23 NOTICE 2022 Federal Form W-2 Pressure Seal Layout

The 2022 Form W-2 4-up Pressure Seal layout will be available in an application update that is tentatively scheduled to be released on January 9, 2023.

If the layout is needed prior to this update, contact our Support Department for assistance.

Please only provide this workaround if the customer is not willing to wait for the update. Workaround:

1. Go to File > Layout Designer.

2. In the Layouts Navigation Pane, expand W-2 Forms and the 2021 folders.

3. Open the W2Ss layout so it displays.

4. Double click on the "2021" text found on the layout and replace 2021 with 2022. This text is on the layout 4 times so it will need to be done 4 times.

5. Save the layout.

6. Go to File > Exit to close the Layout Designer.

IMPORTANT!!! After printing your W-2s using this layout or you have updated to the 2022.4.1 release,

1. Return to the Layout Designer.

2. Click on the W2Ss layout in the W-2 Forms > 2021 folder (the one that was updated)

3. Choose File > Restore Default... to reset the layout to it's original format.

ADO 1847714

04/11/22 Payroll State Tax Forms 2022.1.0 Open 04/11/22 TBD Kentucky Form K-1 does not pull in employees if they are exempt from KY SUI

Line 1 (Total number of employees) on Kentucky Form K-1 does not include employees that are exempt from KY SUI even though they have KY SIT wages in some cases.

WORKAROUND:

Go to Actions > Edit Payroll Tax Forms. Select Reconciliation Form type > Choose the proper filing frequency and year, Refresh.

Choose KY Jurisdiction, Form K-1.

Update Line 1 in the bottom area of the form to be the proper value.

When you process the form, the updated/overridden value will be included in the Form K-1 electronic file.

11/05/21 NetFirm CS NetFirm CS N/A Notice 11/05/21 NOTICE Multi-Factor Authentication Setup

For information on setting up Multi-Factor Authentication, please see Multi-Factor Authentication Overview. If you are having further issues, please go to the Contact support page for assistance.

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