On October 14, 2018 you'll be asked to accept the terms of an updated user agreement on the IRS e-Services website. A significant change to the user agreement is that you are now required to notify your clients if you use an Intermediate Service Provider (ISP). Thomson Reuters is not considered an ISP because our software does not ask you to enter your IRS e-Services account information.

For more information, see this article on the IRS website.

Thomson Reuters offers assistance for customers affected by a disaster. To read more about the program and what it includes, see Disaster Recovery Assistance. If you need to participate in this program, call 800.968.8900.

Currently the Revenues and Expenses, Net Income - Actual vs Budget and the Account Analysis portlet are showing the client access current period numbers instead of the ACS current period numbers.

When attempting to change a service on a client, you receive a TR ID login screen. This screen is intended for enabling/disabling "On-Balance Express" only, and should not pop up otherwise. We are working on getting this fixed, at this moment choose "No" and continue.

When trying to open a folder in the Workpapers dashboard you receive the error "unknown error has occurred", this is because it is attempting to use the File Exchange View. We are currently working on this.

A large error will appear when you type invalid information into the Filter by box, if there is not a custom filter already setup you will receive an error.

When you import Account Balances only from Workpapers, it will not post the transactions to the correct class account. It will place the balance to the core account

When you start a batch in the "Enter Batch Payroll" screen with one employee in "Waiting" status for Direct Deposit, and you update the status in the Process Direct Deposit > Prenote Screen, it does not update or refresh the employees status when returning to Enter Batch Payroll.

When you mark the Wage Exempt checkbox for the Oregon Statewide Transit Tax you will receive an error that states "A new guard page for the stack cannot be created".

When trying to run certain payroll reports using the sort option of 'Created Date' or 'Finalized Printed Date', and error occurs.

An error similar to below happens:

System.ArgumentException:

Bad column reference(s) in call to DropAllBut: created_date [[ or finalized_printed_date ]]

... while compiling this expression:

This subexpression appeared in this expression being compiled....

Stanford, Kentucky (KY) Payroll Tax Update from .65 to 1.15

Adding a workpaper from an existing engagement binder in which the workpaper reference already exists in the current binder and choosing not to replace may cause the following error: An attempt was made to insert a new tree node with a duplicate item key.

Change the workpaper reference to something unique instead of adding the duplicate workpaper reference as a new workpaper.

In the Process Direct Deposit – Funding dialog the program may appear as though all items are selected when you process funds when in fact you have selected specific ones. The program is correctly processing the items that you have selected.

As a CS Professional Suite customer, we are informing you that as part of our ongoing efforts to address the evolving cybersecurity landscape, in early August 2018 we will update UltraTax CS to include multi-factor authentication (MFA) user experience improvements, enhancements to our file encryption-at-rest process, and updates for global data privacy requirements. This update follows our implementation of MFA in all CS Professional Suite products in February 2017, with further enhancements in 2018 including requiring MFA to electronically file tax returns. This update will require no action on your part.

Irondale, AL has a new 1% withholding for certain employees. This will be added to the program in a future update.

Within Actions > Manage Payroll Liabilities if you add a liability to a client, then switch to a new client from the drop down in the top right and add a liability to that client, you may receive the following error:

System.InvalidOperationException:

There was an error creating the liability.

Stack Trace:

at CS.Accounting.UI.Main.ManageLiabilities.ManageLiabilitiesModel.AddLiability(AddLiabilityModel addLiabilityModel, String& errorMessage)

at CS.Accounting.UI.Main.ManageLiabilities.ManageLiabilitiesPresenter.AddLiability(Object sender, EventArgs e)

Our development team is currently looking into this.

When using a graduated table for an Employer Contribution items that are calculated on % of deduction items the amount calculated is not correct. Our development team is currently looking into this.

Scheduled Transactions using Transaction Templates are currently generating without the address information from the Vendor.

Clearing the field for the Vendor ID in the transaction detail of the created transactions in Actions > Enter Transactions and selecting the Vendor again from the dropdown list will cause the address to populate.

Prior Vendor Checks that were printed and not processed as Direct Deposit files may appear on the Process Direct Deposit screen if they are edited while the Vendor's Payment Preference is set to Direct Deposit. Creating a ACH file from that entry will also cause the check to appear on the Direct Deposit tab in Reconcile Bank Accounts, rather than on Checks and Payments.

Until resolved, if a prior check needs to be edited for a Vendor setup for Direct Deposit, the payment preference of the Vendor will need to be changed to Check before the edit. This is done on the Main tab of the Vendor in Setup > Vendors. It can then be changed back after the edit is complete.

The form CSF-2 for the City of Charleston, West Virginia has been updated by the agency with new rates.

The CSF-2 form available in Accounting CS is the prior form without the updated rates. Our development team is reviewing this change.

An error can occur when trying to transfer Chart of Account numbers from one client to another using the Transfer Client Information option from the File menu:

System.Collections.Generic.KeyNotFoundException:

The given key was not present in the dictionary.

This occurs when the account being transferred is a segmented account and the core account associated with it is not also being transferred.

Until this is resolved, the core account must be selected to be transferred along with the desired segmented account.

When trying to view the pdf sample of a report in the Accounting CS Library, Virtual Office and SAAS firms will receive the following error:

"Your current security settings do not allow this file to be downloaded."

This error only applies to the preview sample of the layout. Users can still import the file using the green import arrow button. Until this issue is resolved, you can access the library and view samples outside of the Virtual Office/SAAS portal by placing the follow link into the address bar of a web browser:

www.accountingcsconnection.com

An error may occur when attempting to process a batch on the Actions > Enter Batch Handwritten Payroll Checks.

System.ArgumentException:

Column 'is_processed_as_prior' does not belong to table Client_Pay_Schedule_Detail.

Exception Properties:

ParamName: null

Stack Trace:

at System.Data.DataRow.GetDataColumn(String columnName)

at System.Data.DataRowExtensions.SetField[T](DataRow row, String columnName, T value)

at CS.Accounting.UI.Payroll.AfterTheFactBatchCheckEntry.
AfterTheFactBatchWorkItem.AddClientPaySchedule(DataSet ds, DataEventArgs`1 args)

at CS.Accounting.UI.Payroll.AfterTheFactBatchCheckEntry.
AfterTheFactBatchWorkItem.ProcessImportRequestHandler
(Object sender, DataEventArgs`1 e)

Empty internet file is getting generated for CumberlandCounty_Q_LST

GA SUTA internet file may be rejected with a message that the file format is incorrect.

Workarounds:

1. Recreate the file. The file format is generally correct the second time.

2. Remove the file from Manage Files, reprocess the client forms and then create the file again.

First try the steps in this Help & How-To Center article:

Workpapers CS add in does not load in Microsoft Office applications

For some firms, the steps in the article did not resolve the issue and they found the issue was caused by a Microsoft .NET Framework update (KB4338420). Uninstalling that update fixed the issue. Microsoft is aware of this issue and is actively working on a solution. Please consult your IT professional before attempting to uninstall Microsoft updates.

If uninstalling the update does not correct the issue, another option would be the take the following steps with your IT professional:

1. Open the User Account Control (UAC) settings.
2. Switch that user's setting from "Never Notify" to "Notify Me Only When Programs Try to Make Changes to My Computer".
3. Reboot the workstation.

Reports (Print to Excel): Number formatting is erroneously stripping leading zeros or using wrong numbers. For example, an ID number, Account Number, Routing Number, etc. such as 0012345 ends up in Excel as 12345.

South Dakota UI form DOL-UID-21 does not mark question 2 "Does this account operate in more than one location in South Dakota?" to yes even if there are multiple locations for the client in South Dakota and checks are written/printed for each location. The checkbox will need to be marked manually as a workaround.

Currently the Grand Total of the NV NEW0098 form is not including values place in the Total Tips Reported column. The Total Tips Reported is also not being included in the Employee Total Gross Wages + Tips field.

When importing from QuickBooks Online an error is received if using a group of invoice items on an invoice.

The error received is:

System.InvalidOperationException: unexpected line detail type while processing invoices.

Our development team is looking into this.

Workaround:

Add individual invoice items to the invoice instead of using grouped invoice items.

On July 9th, 2019 Microsoft will discontinue extended support of Microsoft SQL Server 2008 and 2008 R2.

For more details, see the Discontinued support for Microsoft SQL Server 2008 help article.

In a segmented client, when trying to renumber a core account in the Chart of Accounts screen, an error occurs.

You initially get a message that the system also needs to renumber the linked segmented accounts, but when you click OK to continue, it throws the program error below, and doesn't renumber the accounts.

Program error: GL Account table segment columns must have the same value as their related GL Account Segment Code table code column.

Workaround:

Use Edit Multiple Accounts within Setup > Chart of Accounts to renumber accounts.

Report-based portlets within the dashboards currently have formatting issues such as crooked lines, misaligned $ signs, etc.

This will also happen if you output a report to the HTML file type.

The program is not properly honoring the tax exempt checkbox for Oregon Statewide Transit Tax (STT). If all state taxes are marked exempt, it's counting as pretax. If Oregon STT is the only one marked tax exempt, it does not exclude that amount from Oregon STT calc.

Kentucky form Fayette Cou_220-221 is not including employer contributions on line 1 if the work location is outside of Fayette County. Line 1 should include all gross pay whether in Fayette County or not.

Workaround: Override the form.

The South Carolina Department of Employment and Workforce has updated their ACH Credit specifications and we are working to accommodate them in a future release. Until that time, South Carolina unemployment insurance payments made via ACH Credit may require a longer processing time, which could potentially incur late payment penalties and interest. Note that you can choose to make payments through one of these alternative methods.

• Paper check accompanied by a payment voucher, which must be printed from each client’s online SUITS account.

• ACH Debit, which is also available through the SUITS website. You can record the payments in Accounting CS using the vendor payment method.

Pay items and hours that are excluded for InsurePay reporting are still be included in the InsurePay file.

On MS transmittal form 89-140, overrides to Date Signed or Date Mailed do not stick when previewing or printing form. It will instead show the system date. This is with or without the Suppress Date option selected.

When the box is marked for the One 1099 form per transaction in the 1099 properties of the vendor setup, the box is marked in the details for the first transaction entered but is not marked for subsequent transactions in the same session within Enter Transactions.

After installing Windows 10 update KB4103721 Firm Hosted Client Access users have reported that the Transaction Type and Date fields on the Enter Transactions screen are blank when they use the drop down menu.

Removing the update on the Windows 10 machine does resolve the issue.

Potential workaround: Disable "Use advanced RemoteFX graphics for RemoteApp" in gpedit.msc.

If an employee has multiple locations, one that is OH and one possibly a different state the Ohio locals are calculating for the OH work location even when no wages are entered for that location.

If you change a business location address the taxes from the new address will only show up on the Pennsylvania Keystone LST form.

Workaround: Change the business location back to its original address. Add a 2nd business location for the new address.

Currently the pay item mapping is case-sensitive when using the csxml2 file format and this is causing hours not to import from SwipeClock.

When importing hours from SwipeClock, the program should properly map the pay item hours and accruable benefit hours and not be case-sensitive.

The state of IL requires garnishments to take the lessor of:

15% of gross wages paid for that week

or

The amount by which disposable income exceeds 45 x the federal minimum wage.

The system creditor garnishment currently uses the federal calculation of:

25% of disposable income (after all taxes including state and local).

or

The amount by which disposable income exceeds 30 x the federal minimum wage.

In situations where there is an Ohio resident tax with nexus marked for courtesy withholding and a payroll item marked as tax exempt for Ohio Cities tax the tax is still calculating.

In rare cases, the amounts entered in the Year End Close dialog are calculating a few cents off the ending balance of the prior year after the close process is complete. Our development team is aware and working to resolve this issue.

Currently, if there is a negative payable included in an application group, you are unable to apply it properly in the Manage Payments screen. As a workaround, when negative payables are used, you will need to choose Pay (creating a new AP check/payment), instead of Apply (using an existing AP check/payment).

In some situations, the Client Access program is generating liabilities associated with payroll agents but it is not generating any of the liabilities associated with tax agents. This appears to happen when a client is setup to do Setup/Time Entry payroll in Client Access only and the client enters a handwritten check via the Actions > Process Batch Payroll Checks screen.

Documents sent from ACS to GoFileRoom when the document date index format is set to datetime in GFR do not display the document date in the Search or Search Results in GoFileRoom. The date and time 00:00:00 are present in the Document History Audit and Document Tracking report for the documents.

Virginia and Minnesota creditor garnishments should protect against 40 times the federal minimum wage rate

The following error may occur if using Automatic Application for Accounts Payable in certain situations:

Preprocessing: An error occurred when creating AP checks from pending payments.

An error occurs if a staff member attempts to enter Reconcile Impound Bank Accounts but does not have access to the FIRM client.

System.NullReferenceException:

Object reference not set to an instance of an object.