Update:  This issue has been resolved.

In Virtual Office/SaaS, Accounting CS users are receiving following message when opening the application: Firm was opened by a newer version of Accounting CS and cannot be opened on this installation.

The "Updating" Tax items screen may take several minutes to process after the 2020.2.6 release is applied (tentative date 9/10).

This is a normal and expected screen to add the new Deferred FICA-SS tax item to the clients.

How long the updating process takes will depend on how many clients need to be updated. Please allow the updating screen to complete.

The Indiana Department of Revenue (DOR) is getting ready to launch Rollout 2 of Project NestDOR on September 8, 2020. Because of this Accounting CS will hold all Indiana returns sent to us and begin transmitting them to the Indiana DOR once their system is ready.

The North Carolina NC-101 internet file is dropping the leading zero of EIN numbers that start with a zero.

Due to the format changes between the Ideas Community and Idea Incubator platforms, most of the Ideas Community ideas were not migrated to the Idea Incubator. Generally speaking, most products brought over the top 10 ideas from their respective Ideas Community. Outside of that, ideas submitted under the Ideas Communities have been archived for the Product Team to review as needed.

As part of our stronger focus on our customers, your input and expectation for implementation, the Idea Incubator will do a better job of letting you know when we are not able to implement a submission and help us collectively to select and prioritize the best submissions for implementation moving forward.

As of Friday, August 21st, ideas submitted under the Ideas Community will no longer be available for public viewing. We apologize for any inconvenience and encourage you to share anything that you feel is missing on the Idea Incubator as a result of the migration.

Thomson Reuters is aware of the recent executive order, issued by President Trump on August 8, 2020. The order defers payroll tax obligations to the end of 2020 in response to the ongoing COVID-19 pandemic. We are currently evaluating the order and are waiting for further guidance to be issued from the Department of the Treasury.

For the most up-to-date information on all COVID-19 changes made to Accounting CS, please see Accounting CS Coronavirus response – updates and resources.

The Internet file for New Jersey's SIT and SUI form NJ-927/NJ-927-W is not filling out overpayment setting correctly based on the NJ Additional Information Overpayment option.

The file is putting an "R" for refund when Credit is selected in Additional Information. And vice-versa, putting a "C" for credit when Refund is selected in Additional Information.

Workaround:

Reprocess the client selecting the opposite Overpayment setting. For example, if a Refund is wanted, instead select Credit in Additional Information, process the form, and then set it back to Refund.

Client Access users setup for Payroll with Setup and Time Entry only marked may receive an error when attempting to save a payroll through Enter Batch. One situation we have seen this occur is if the client selects DNP on some employees and suspends the batch. After pulling up the suspended batch and trying to save the error occurs.

ERROR: System.Data.DeletedRowInaccessibleException: Deleted row information cannot be accessed through the row.

at System.Data.DataRow.GetDefaultRecord()

at System.Data.DataRow.get_Item(String columnName)

at CS.Accounting.Business.CheckEntry.BatchPayrollCreatorCore.CreateClientAccessNotification()

at CS.Accounting.Business.CheckEntry.BatchPayrollCreatorCore.SaveData(ReasonForSave reason, Nullable`1 clientCheckBook)

at CS.Accounting.PresentationModel.CheckEntry.CheckPayrollProcess.BatchPayrollCreator.SaveAndResetBatchPayroll(ReasonForSave reason)

at CS.Accounting.PresentationModel.CheckEntry.CheckPayrollProcess.BatchPayrollCreator.ManageSave()

at CS.Accounting.PresentationModel.CheckEntry.CheckPayrollProcess.BatchPayrollCreator.ViewEnterButtonClickedHandler(Object sender, EventArgs e)

The Pennsylvania Lehigh Township LST Tax should be collected by Keystone Collection Group but is currently being associated with Northhampton Area instead.

You may have recently received an email from Right Networks about discontinuing the Thomson channel. We have spoken with Right Networks and the message was sent in error. Right Networks will still work through Virtual Office after 09/01/2020. The change that is happening is how you are being billed for Right Networks access. Instead of being billed for the service through Thomson Reuters, you will be invoiced directly from Right Networks. We are still working on the specifics, so please refer back to this notice periodically. You could also contact Right Networks to work out the specifics about your account.

Time-based accruable benefits (i.e. - Per month, Per quarter, Per calendar year, or Anniversary) are no longer pushing changes to Time Rack. The changes are also not being pushed when a balance reset occurs and the employee's beginning balances are updated.

Workaround:

Make a minor change to the employee(s) or print payroll checks to get the updated balances to flow over to Time Rack.

Some people may experience tax calculation issues where the SIT is not calculating for MO Residents working in IL. The appropriate parties are working on this.

An error may occur when importing a batch of payroll if an edit is made to an employee to use the "Use 2020 (or newer)" W-4 checkbox.

Workaround: Go to Setup > Employees first and accept the W-4 changes before importing the batch into Enter Batch Payroll.

System.ArgumentException:

Invalid employee W4 data.

Exception Properties:

ParamName: null

Stack Trace:

at CreativeSolutions.Sbpr.CalculationEngine.PayrollTaxItemManager.FederalW4Processing(CsiCalculationItem calcObj, DataRow eW4Row)

at CreativeSolutions.Sbpr.CalculationEngine.PayrollTaxItemManager.InitializeCalcObjectWithTaxItemData(DataRow dr, DataRow clientTaxItemRow, DataRow employeeRow, Int32 workLocation, DataRow pbtxRow)

at CreativeSolutions.Sbpr.CalculationEngine.PayrollTaxItemManager.SetupTaxCalculationObjects()

at CreativeSolutions.Sbpr.CalculationEngine.PayrollCheckManager.CreatePayrollCheck(CreatePayrollCheckParams createPayrollCheckParams)

The city of Jackson, MI will be requiring electronic filing of the JW-3 form; however, they are accepting paper copies of the form this year. The electronic filing capability will be added to the program on a future update.

The error can occur if there is an override on the form to make it a final return. If this is not a final return, remove the override. If this is a final return, fill in the Final Statement information found in Setup > Clients > Payroll Taxes > 94x Additional Information.

System.NullReferenceException:

Object reference not set to an instance of an object.

Stack Trace:

at System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)

at System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)

at System.Windows.Forms.WindowsFormsSynchronizationContext.Send(SendOrPostCallback d, Object state)

at CreativeSolutions.Sbpr.TaxProcessing.Print.CfoSynchronizationContextManager.Invoke(Action action)

at CreativeSolutions.Sbpr.TaxProcessing.Print.PrintForms.PrintClientForms(PrintFormsClientModel printFormsClientModel, FormPrintingContext formPrintingContext, DataSet employeeAmountDataSet)

at CreativeSolutions.Sbpr.TaxProcessing.Print.PrintForms.PrintThread(FormPrintingContext formPrintingContext)

at CreativeSolutions.Sbpr.TaxProcessing.Print.PrintForms.<>c__DisplayClass1_1. b__6(ReportProgress reportProgress)

at CreativeSolutions.Common.Controls.ThreadTools.<>c__DisplayClass2_0. b__1(Object )

at CreativeSolutions.Common.Controls.ThreadTools.CallWithModalBusyIndicator(Action`1 operation, Action cancel, Form owner, Int32 initialDelay, String busyStatusMessage)

at CreativeSolutions.Sbpr.TaxProcessing.Print.PrintForms.DoPrintOrPreview(FormPrintingContext formPrintingContext, IDialogPrompter dialogPrompter, Action refreshProcessedStatus)

at CreativeSolutions.Sbpr.TaxProcessing.Print.PrintFormsPresenter.view_PrintOrPreviewClicked(Object sender, PrintOrPreviewFormsClickedEventArgs e)

at System.EventHandler`1.Invoke(Object sender, TEventArgs e)

at CreativeSolutions.Sbpr.TaxProcessing.Print.PrintFormsView.printButton_Click(Object sender, EventArgs e)

at System.Windows.Forms.Control.OnClick(EventArgs e)

at System.Windows.Forms.Button.OnClick(EventArgs e)

at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)

at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)

at System.Windows.Forms.Control.WndProc(Message& m)

at System.Windows.Forms.ButtonBase.WndProc(Message& m)

at System.Windows.Forms.Button.WndProc(Message& m)

at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)

at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

When changes are made to an employee's Federal W-4 fields, in some situations the event monitor is logging two events. One event will show the 2019 field being changed to the new value and the second event will show the 2020 field being changed to the new value, but only one of the fields was actually changed.

When the "Do not combine state unemployment" checkbox is unmarked in Setup > Clients > Payroll Taxes tab and the client has business locations in multiple states with primary location in Massachusetts, Washington D.C. or Washington the wages in the other location are not currently included in subject wages or gross subject wages for the primary locations Employer FLI.

The U.S. Treasury, IRS, and U.S. Dept of Labor has communicated guidance on the Families First Coronavirus Response Act, which provides Coronavirus-related paid leave for workers and tax credits for small and midsize businesses to recover Coronavirus-related leave costs. For more specific information about this Act, refer to the March 20, 2020 IRS IR-2020-57 News Release.

When multiple special type 401k deductions items are used if one is no longer marked as active or has a YTD amount with a rate set to zero the annual limit is not being observed on the combined deduction total.

Effective in 2020, the IRS requires that non-employee compensation be reported on the new Form 1099-NEC instead of on Form 1099-MISC. Accordingly, we are taking actions to provide support for the new Form 1099-NEC.

• We will release Form 1099-NEC in a future update. Currently, the IRS has published only a draft version of the form.
• You can now select 1099-NEC in the Form Selection grid in the 1099 Properties tab of the Setup > Vendors screen for a vendor that is specified as a 1099 Recipient.
• You can now select Form 1099-NEC as the 1099 type in the Actions > Enter Transactions screen when you enter a check for a vendor that is specified as a 1099 Recipient.
• Transactions for independent contractor employees dated on or after January 1, 2020, will automatically be reported to the appropriate boxes on Form 1099-NEC rather than on Form 1099-MISC.

Accruable benefit beginning balances are reset to zero unexpectedly in certain circumstances. An example is if one finalizes (prints/marks as handwritten) a payroll check for the employee where the period end date of the new check is not the latest period end date used by that employee (meaning they have at least one other check already entered that used a period end date that is later than the current check's period end date). Another example of this could happen if a new payroll check is entered for a period end date that is before a monthly accrual for the current period already happened (e.g. Monthly accrual happens on December 1st but now a November 30th check is being entered).

Update: This issue was partially fixed on the v. 2019.4.1. If a payroll check is entered with a period end date that is not the latest, the accruable benefit beginning balances are no longer reset to zero.

We are working on resolving this issue on a future update. If a payroll checks is entered that uses a period end date that is in a future benefit year, that may cause the program to advance the accruable benefit year as soon as the check is entered as unprinted. It does not wait for the check to be printed/finalized.