Accounting CS / Workpapers CS: Alerts and notices

Alerts and notices

This topic compiles important information related to your software, such as the status of known issues, recently corrected problems, and answers to common questions.

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Reported Date Service Category Reported Version Status Modified Date Fixed Version Synopsis

06/13/19

All

All

Notice

Notice

06/13/19

Notice

Important! End of support for Windows 7

In January 2020, Microsoft will end support for Windows 7. Because Thomson Reuters cannot support customers using our applications on unsupported operating systems, Accounting CS will no longer be supported on Windows 7 as of January 14, 2020. We strongly recommend that you upgrade your workstations to a supported operating system soon. For more information, see End of support for Windows 7 in our Help & How-To Center.

07/31/19 Platform CS Connect 2019.2.1 Notice 07/31/19 2019.2.1 Release of v. 2019.3.0 update of Accounting CS

The v. 2019.3.0 update of Accounting CS is tentatively scheduled for release via CS Connect on Thursday, September 26th.  Installed to Virtual Office the night of Wednesday, September 25th.

07/09/19 Payroll State Tax Forms 2019.2.0 Fixed 07/25/19 2019.2.2 Employees with no wages included on NYS-45 and NYS-45-ATT

Employees with wages in the first quarter but no wages in the second quarter will appear on the NYS-45. The State of New York will accept these forms as valid.

07/18/19 Payroll E-Filing N/A Notice 07/16/19 Notice Modernized e-File (MeF) Systems July/August Shutdown

The MeF Production system will be upgrading to a new platform and will not be available from July 18, 2019 to July 22, 2019 and again August 3, 2019 to August 5, 2019. See the Modernized eFile (MeF) Operational Status page for more information.

Any e-files sent during this time through CS Connect will be held until MeF is once again operational. Also, no acknowledgements will come through during this period.

06/25/19 Payroll Enter Batch Payroll 2019.1.2 Verified 07/17/19 TBD Client Access: "Error in dataset during save of batch" only when the client is trying to save the batch

The error occurs when the client tries to enter a batch that includes a check with a negative net pay. The problem only happens if the Client Access client is limited to Setup and Time Entry. If you remove those limits and give them the full Check Writing and Payroll service (with no limits), then the "Negative Check Treatment" dialog is displayed properly.

07/17/19 Payroll Tax Agents 2019.1.2 Fixed 07/31/19 2019.2.2 City of Princeton KY tax agent should have a Monthly deposit schedule instead of Quarterly

City of Princeton KY tax agent should have a Monthly deposit schedule instead of Quarterly

07/11/19 Payroll Enter Batch Payroll 2019.2.1 Verified 07/17/19 TBD Reprocess Last Payroll is advancing pay period for checks

If reprocessing a payroll batch, it is moving the pay date to the next date on the payroll schedule instead of using the original one.

07/03/19 Accounting Integration 2019.2.0 Fixed 07/25/19 2019.2.2 "Specified cast is not valid" error when importing balances into UltraTax CS from Accounting CS

A "Specified cast is not valid" error may occur when importing balances into UltraTax CS for some clients.

06/19/19 Payroll State Tax Forms 2019.1.2 Verified 07/09/19 TBD Kentucky UI-3 form needs to be updated

Kentucky UI-3 form will be updated on a future release.

06/11/19 Payroll Impound 2019.1.2 Verified 07/09/19 TBD "Missing Account Holder Name" when processing IL electronic payment in Manage Impound Payments screen

Unable to process an electronic payment for the Illinois Department of Revenue if the tax agent is subject to funding and the staff member does not have rights to access the FIRM client.

06/07/19 Payroll State Tax Forms 2019.1.2 Verified 07/09/19 TBD Ohio Westerville WW3 Box format

Ohio- Westerville _WW3 - Box 1 needs to display as whole number without a decimal.

06/18/19 Payroll WorkforceHUB 2019.1.2 Verified 07/01/19 Pending Release Direct deposit prenote files could be created for newly imported WorkforceHUB employees

Direct deposit prenote files could be created for banks associated with employees imported from WorkforceHUB.

05/14/19 Payroll Impound 2019.1.2 Verified 06/25/19 TBD The Impound Funding Effective Date is not saving in account setup

Changes to the impound funding effective date in the impound bank account setup are not saving.

01/24/19 Payroll State Tax Calculation 2018.4.4 Delayed 06/17/19 TBD Massachusetts Family and Medical Leave tax

We will make the MA Family and Medical Leave contribution tax and tax agent available in Accounting CS on the upcoming second quarter release.

Update 6/17/19: Massachusetts has delayed the this until October 2019. For more information, see this notice on Massachusetts' website.

05/03/19 Payroll State Tax Calculation 2019.1.2 Verified 06/12/19 TBD Missouri SIT calculates different amounts depending on primary location

The Missouri state withholding tax calculation can give different results when the primary location is changed in some scenarios.

04/29/19 Payroll Compliance State Tax Forms 2019.1.1 Verified 04/29/19 TBD Pulaski County KY tax calculation

If you work within the city limits of Somerset, you pay .6% city tax and .8 county tax. If you do not work within the city limits, then you pay a full 1% county tax. If an employee works both within the city limits and outside the city limits on the same check. The program calculates all the hours at .8% instead of splitting the calculation between the two locations. We are looking to resolve this shortly.

04/29/19 Platform Spreadsheet Import 2019.1.0 Verified 04/29/19 Pending Release Employee Spreadsheet import employer contributions combine with linked deductions

Going to File/Import/Spreadsheet and importing an employee type spreadsheet. If you have a deduction and employer contribution with the same name AND the employer contribution has the calculation type percent of deduction with the deduction item selected. The numbers will combine and just pull one number instead of have the numbers separate.

Workaround: Name the two items differently, and link as normal.
04/29/19 Platform Spreadsheet Import 2019.1.1 Verified 04/29/19 TBD Employee Spreadsheet for Enter Transactions: Import balances can clear all deduction amounts

When you import an Employee spreadsheet with balances and you wanted to/need to modify a GL account for the pay item or deduction it will clear all deduction amounts to 0, or to what ever standard rate you have setup.

04/15/19 Accounting Integration 2019.1.1 Testing Fix 07/17/19 Pending Release Tax balances are not being transferred to UT after an Other Tax Code Adjustment is entered

Tax code adjustments entered on the Other tab to non net income tax codes are not being exported to UltraTax.

04/08/19 Payroll Compliance Setup 2019.1.0 Verified 04/08/19 TBD When adding an Employee, if you do not have access to the Personal tab it causes an error

When ever you try to add an Employee, and you do not have access to the Personal Tab it causes a crash with error:

ERROR: System.ArgumentException: The smartpart is not present in the workspace.

at Microsoft.Practices.CompositeUI.SmartParts.Workspace`2.ThrowIfSmartPartNotShownPreviously(TSmartPart smartPart)

at Microsoft.Practices.CompositeUI.SmartParts.Workspace`2.Activate(Object smartPart)

at Microsoft.Practices.CompositeUI.WinForms.TabWorkspace.Activate(Object smartPart)

at CS.Accounting.PresentationModel.EmployeeSetup.Personal.PersonalPresenter.OnSaving(Object sender, CancelEventArgs e)

Workaround: 1.Go to the Setup > Firm Information > Firm screen.

2.Click on the Preferences tab.

3.Make sure you do not have either of the following options marked:

◦Require Hire date

◦Require Birth date if active retirement plan deduction

If you still want to require the Hire date or the Birth date, then the only other workaround would be to give the Staff members rights to the Personal tab so they can enter in the required fields.

We are diligently working on this error.

04/08/19 Payroll Compliance State Tax Forms 2018.4.6 Verified 04/08/19 TBD Maine Internet file receives error upon upload

When trying to upload the UC-1, you receive an error.

Workaround: before uploading right click on the file and add a ".txt" at the very end of the file name. This will then allow you to upload the file.
04/08/19 Payroll Compliance State Tax Forms 2018.4.6 Fixed 07/31/19 2019.2.2 WA FLI: Paid Family and Medical Leave not honoring cap

The calculation for the WA FLI is not honoring the $132,900 cap. It currently does not stop at $531.60.

03/26/19 Platform Login 2019.1.1 Notice 03/26/19 TBD New 120 day login rule

If users do not log in for 120 days they will be prompted for their password. Therefore, it is important to remind people to log in.

03/25/19 Payroll Setup 2018.4.6 Verified 03/25/19 TBD Box 12 in Setup | Payroll items is not saving

In some situations, when double-clicking on a deduction item that has the Box 12 code checkbox selected, the screen will show that the box is not selected and no code is selected when both should have values.

02/22/19 Payroll Compliance 1099 2018.4.6 Verified 02/22/19 TBD 1099 changes are not being honored after previewing a 1099 form

In Edit Payroll Tax Forms, select more then one 1099, and make some overrides, then switch over to the client data tab. When you go back to the recipient tab the options you had marked previously will be gone. Also, when previewing they won't be displayed.

Workaround: Go back to the recipient data tab and unmark again and then it will display correctly on the Copy A tab

02/06/19 Payroll Compliance 1099 2018.4.4 Verified 02/06/19 TBD 1099-INT showing incorrect recipient state when editing

When in the edit payroll tax forms screen with a vendor who has a different state address than the client. When changing Box 15 for INT or state Abbr. in recipient data tab to the client state, it changes the recipient state as well.

01/28/19 Payroll Compliance State Tax Forms 2018.4.4 Verified 01/28/19 TBD Louisiana L-3 Annual SIT form is not footing

On the LA L-3 form Page 1 shows four quarterly amounts which are correct but the total does not add up correctly

Workaround: Go into Actions | Edit Payroll Tax Forms and click the Employee Data tab, then override the values for each employee to match correctly to the total

01/09/19 Payroll Compliance 1099 2018.4.3 Verified 01/23/19 TBD "Not Responding" while processing 1099's

We have had reports of 1099's and W2's being slow to process inside Edit Payroll Tax Forms. We are researching this issue at this point.

01/10/19 Payroll Compliance 1099 2018.4.3 Verified 01/23/19 TBD Edit Payroll Tax Forms experiencing an error during 1099 data entry

When working with a 1099-MISC form in Edit Payroll Tax forms, if the date is deleted in the signature area of the Client Data tab, the program seems to freeze -- buttons can be selected on the navigation pane and the "Additional info" button can be pressed, but nothing will happen. You must go back in and enter the date, if you want to suppress the date you must use the additional info button to suppress the date.

Per dev notes:

Teeple, Jeremy (Tax)commented 2 hours ago

This is not locking the program. This is just requiring a date to be entered. You will see that the cursor stays in that field after you delete the date. If you click back in that field and enter a date it will let you click off the field. We will update on a future release to allow a blank field to be entered. The proper way to suppress the date is to mark the option in additional information. This way the user does not need to make this override every year.

TFS 1595381

07/09/18 Platform SQL Version 2018.2.0 Notice 07/09/18

NOTICE

Support for Microsoft SQL Server 2008 and 2008 R2 is ending

On July 9th, 2019 Microsoft will discontinue extended support of Microsoft SQL Server 2008 and 2008 R2.

For more details, see the Discontinued support for Microsoft SQL Server 2008 help article.

12/21/18 Payroll Enter Batch Payroll 2018.4.0 Verified 01/02/19 TBD On Demand Payroll Checks: GL accounts assigned to inactive payroll checks are not being used in some situations

If you enter an On-Demand batch for an employee and select a pay item that has never been active on the employee, the program will not use the GL account that is assigned to that pay item the first time you enter an On-Demand batch. It works fine if you enter a second On-Demand batch, but the first time you enter one it uses the undistributed GL account.

12/07/18 Payroll Spreadsheet Import 2018.3.4 Verified 01/02/19 TBD Handwritten Batch Payroll Checks: Unknown location or department error when importing spreadsheet in certain scenarios

When attempting to import a spreadsheet on the Actions > Enter Batch Handwritten Payroll Checks screen, an error may occur stating "Unknown Location or Department of pay Item ". It's happening to employees that have two locations where only 1 location has a department assigned.

Workaround: Assign a department to both locations or delete the second location if it is not needed.

10/18/18 Payroll Tax Calculation 2018.3.1 Verified 10/19/18 TBD Possible incorrect CO OPT calculation

In some situations, an incorrect Colorado OPT tax amount could calculate when entering a check in Enter Batch Payroll set to an annual pay frequency.

10/16/18 Payroll Payroll Schedules 2018.3.0 Verified 10/16/18 TBD Payroll Schedules: Marking the option to 'Adjust check date for non-business days' may cause an error

On the Setup / Clients / Payroll Information tab if you setup a Payroll Schedule with the option marked to ‘Adjust check date for non-business days’ you may receive an error referencing, 'The result is out of the supported range for this calendar.’ 

Workaround: Setup up the payroll schedule, but do NOT mark the checkbox option to 'Adjust the check date for non-business days.' Create the schedule, save the changes, and then edit the schedule to mark the checkbox. Then edit one of the dates, click the Update button, change the date back to the original date, and then click Update again. 

09/04/18 Payroll Payroll 2018.2.2 Verified 09/10/18 TBD Enter Batch Payroll is not reflecting Prenote changes

When you start a batch in the "Enter Batch Payroll" screen with one employee in "Waiting" status for Direct Deposit, and you update the status in the Process Direct Deposit > Prenote Screen, it does not update or refresh the employees status when returning to Enter Batch Payroll.

 

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