Checking the e-filing status of electronic forms

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Change to CS Support service hours

Our Support department is closed on Friday, April 28th for a company event. However, limited Accounting CS phone support is available on that date from 9 AM - 5 PM ET due to the approaching deadline for quarterly payroll tax forms.

Links to our most popular payroll tax processing topics are available in the Alerts and notices section on the right side of most pages.

After you have processed electronic forms in the Actions > Process Electronic Forms screen, you can check to see if your files have been accepted or rejected by the taxing agency.

  1. Choose Actions > Process Electronic Forms.
  2. Click the Manage Electronic Forms button.
  3. In the Manage Electronic Forms dialog, use the filter fields to display only the forms that you want to see in the Electronic Forms grid.

    The grid lists the forms that have been sent to our secure data centers. The information is sorted by client ID and name, period end date, jurisdiction, and then the form. The current status is listed in the Status column.

  4. Click the Ellipsis button next to a form's Status to display any detail and history regarding the status. For rejected forms, you can view the complete rejection code and description, which lists the problems with the file so that you can fix the form and them and resubmit it.

Note: If you receive any e-file rejections, see E-file error rejection codes for 94x and state forms.

Related topics

Workflow - Processing payroll tax reconciliation forms

Workflow - Processing W-2 forms

 

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