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Product support for the Creative Solutions Accounting platform ended on September 30, 2020.

Help & How-To Center content for the Creative Solutions Accounting platform may be outdated and is used at your own risk.

A large amount of virtual memory is opened by the Microsoft Windows memory management system when multiple workpapers are opened, reviewed, and closed in succession during the review process of an engagement. This is normal behavior and not indicative of an application or environmental problem. However, depending on how much memory is opened and environmental settings, this can result in an Out of memory termination message within the application.

The following adjustments can be made to help prevent too much usage and subsequent out-of-memory termination messages:

• Increase memory: 2 GB is the minimum RAM required when running CS Professional Suite applications. Depending on the operating system, you may be required to use different levels of memory. Increasing the RAM to 512 MB will help with virtual memory errors and overall performance.
• Check virtual memory settings: Allowing the operating system to manage virtual memory or increasing virtual memory settings to a static 1024 (high-end and low end) will also improve overall performance.
• Close the application to reset memory: If memory usage is getting high, close or minimize Creative Solutions Accounting to reset the virtual memory that is being held open.

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