Reverse Transactions dialog [Direct Deposit module, File menu]

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Product support for the Creative Solutions Accounting platform ended on September 30, 2020.

Help & How-To Center content for the Creative Solutions Accounting platform may be outdated and is used at your own risk.

Use the Reverse Transactions dialog to reverse payroll and vendor direct deposit transactions that have already been processed by a bank or by InterceptEFT. If you discover that a processed direct deposit transaction contains an error, you can reverse the transaction and transmit a corrected one using this dialog.

Disclaimer: InterceptEFT is an unaffiliated third party that some of our customers have engaged to provide direct deposit, tax payments, ACH processing, or credit card merchant services.

From the CSA main window, choose Utilities > Direct Deposit and then choose File > Maintain ACH Files from the Maintain Electronic Transaction Files dialog. In the Maintain ACH Files dialog, choose File > Reverse Transactions when you have a single ACH file selected in the right-hand (selected) pane.

Note that there may be a delay between the time you transmit a reversed transaction, and the time the problem is corrected on the account(s). Also, you can reverse a transaction multiple times. Each time you reverse the same transaction, the application will create a new file and save all previous reversal files rather than overwriting the original.

Note: You cannot reverse tax transactions (because of the addenda record), transactions with zero amounts, or reversed transactions.

Before attempting to transmit reverse transaction, check with your bank to make sure that they allow reversals.

If you reverse a transaction, printed checks and/or employee earnings still need to be adjusted.

Fields & buttons

File

Displays the file name and path of the ACH file currently selected for reversal.

Reverse file name

Enter a file name for the reverse ACH file.

Location

Displays the location to which the reverse ACH file will be saved. To change the location, click the Change Location button and browse to a new location.

Effective date

The effective date defaults to the system date. To modify the effective date, enter a new date in this field.

Change Location button

Click the Change Location button to browse for and select a new location in which to save the reverse ACH file.

Reverse Transactions grid

All transactions eligible for reversal within the selected ACH file are displayed in the Reverse Transactions grid. Mark the checkbox next to any of the transactions you want to reverse. If you want to reverse all of the transactions, click the Mark All button.

Mark All/Unmark All button

Click the Mark All button to mark the checkboxes for all transactions in the Reverse Transactions grid and select them for reversal.

Once clicked, the button becomes the Unmark All button, which you can click to unmark the checkboxes for all transactions.

Transactions selected

Displays the total number of transactions currently selected for reversal.

Transaction total

Displays the total dollar amount of the transactions currently selected for reversal.

Reverse button

Click the Reverse button to create the reverse ACH files.

Related topics

You can view or print the Payroll CS Guide to Handling Direct Deposit (PDF) for information on how to transmit ACH files either through direct transmission to InterceptEFT or through individual banks.

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