Portal Request Form for Changes

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This topic provides the PDF template for clients to fill out and submit to their Payroll Specialist requesting portal rights changes.

To setup or change access to your company’s portal with myPay Solutions, please provide us with the following:

  • Your myPay Solutions Client ID
  • Your Company Name
  • Full Name of Person Needing Portal
  • Email Address of Person Needing Portal

List the client(s) the person needs access to and then select the access rights needed.

What access you request depends on what that person needs to do in the program or for the company. Do they need to just enter time or do they need to make changes to employees (addresses, rates, deduction and tax changes)? Do they need to print the reports after the payroll has been completed (Document Presentation) or do they need to print other reports periodically throughout the year (Tier 1 or 2). WIll they need to print checks or make changes to the Chart of Accounts?

You can only select Time Entry Only, Tier 1 Access or Tier 2 Access. You cannot have each level of access.

If you need to remove someone’s access or rights to your company portal, please email your Payroll Specialist.

Please upload this completed form via the secure File Exchange within your myPay Solutions portal when you are finished. If you do not have a File Exchange folder setup within your portal, please contact your Payroll Specialist to set one up. The requested portal access will be setup within 48 hours and the person will receive a registration email with their next steps.

If you need to remove someone’s access or rights to your company portal, please email your Payroll Specialist.

Portal Request form PDF

Portal Request Form PDF


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Payroll Specialists need to fill out the Portal Change Request form and attach the PDF form from the client. Send the Request form to the MPS Supervisors and they will create / update the client's portal.