Deleting and reinstalling application updates

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Change to CS Support service hours

Our Support department is closed on Friday, April 28th for a company event. However, limited Workpapers CS phone support is available on that date from 9 AM - 5 PM ET.

For a local or network installation only

  1. Close Workpapers CS.
  2. Delete everything in the [X]:\WinCSI\Workpapers CS\updates folder, where X represents the drive where the application is installed.
  3. Start Workpapers CS and then start CS Connect.
  4. Verify that the Connect now option is selected and the Retrieve available updates checkbox is marked.
  5. Click the Call Now button to download the available application updates.
  6. When prompted, click the Yes button to apply the updates.

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