Error: Could not find the required file setup.exe

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Scenario

You may see this error while installing UltraTax CS or Fixed Assets CS.

Error messages

Could not find the required file setup.exe in X:\WinCSI\Tools\UTLicYY

Could not find the required file setup.exe. Licenses could not be installed

Cause

You may see one of these errors when the HKEY_LOCAL_MACHINE\Software\Creative Solutions\CSI Tools\Installation registry key has an incorrect path.

Solution

  1. Contact your IT Professional and have them update the location for the WinCSI folder in the AppPath registry key found in the path HKEY_LOCAL_MACHINE\Software\WOW6432Node\Creative Solutions\CSI Tools\Installation (for 64-bit machines).
  2. Re-run the installation.
  3. Open the program and download your licenses.

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