Scenario
You may see this error while installing UltraTax CS or Fixed Assets CS.
Error messages
Could not find the required file setup.exe in X:\WinCSI\Tools\UTLicYY
Could not find the required file setup.exe. Licenses could not be installed
Cause
You may see one of these errors when the HKEY_LOCAL_MACHINE\Software\Creative Solutions\CSI Tools\Installation registry key has an incorrect path.
Solution
- Contact your IT Professional and have them update the location for the WinCSI folder in the AppPath registry key found in the path HKEY_LOCAL_MACHINE\Software\WOW6432Node\Creative Solutions\CSI Tools\Installation (for 64-bit machines).
- Re-run the installation.
- Open the program and download your licenses.
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