Create a Sender Policy Framework (SPF) record for your domain

Alerts and notices

What is an SPF Record?

A Sender Policy Framework (SPF) record tells the world which email servers are allowed to send email on behalf of your domain. Any time your clients receive an email, their email system checks for an SPF record to help determine if the incoming message is trustworthy.

Why should I add an SPF record?

Adding an SPF record is an easy way to help increase successful email delivery rates and prevent emails from ending up in a spam or junk folder. Additionally, SPF records help reduce spoofing.

A technique used by spammers to send mail that appears to originate from your domain name. The spammer uses a temporary email server, to ‘spoof’ or forge one of your valid email accounts. This often results in you receiving email rejections (or “bounce backs”) for email you never sent in the first place. Although spoofing is temporary and will resolve itself over time, adding an SPF record to your domain name can help prevent and reduce spoofing attacks.

We recommend that you add an SPF record to your domain if you use any of the following features.

  • e-file acknowledgement emails
  • Web Organizers
  • NetClient CS portals
  • Microsoft Exchange for Virtual Ofice CS or SaaS
  • Web Builder CS email

How do I create an SPF record?

An SPF record can be added or updated either by you or by the party who controls your domain record. Because we do not host any domain records, we are unable to create that record for you. However, we recommend that your SPF record includes a line that reads v=spf1 ip4:167.68.0.1/16 include:jsmtp.net ~all.

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