Getting help

Alerts and notices

There are several ways to get help on using your CS Professional Suite application.

The most comprehensive resource for information on using the application. Includes details on new features, procedures for various tasks, tips for increasing productivity and troubleshooting issues, alerts about timely issues, show-me videos, guides in Portable Document Format (PDF), and more. See Finding answers to your FileCabinet CS questions.

In addition to providing quick access to the Help & How-To Center, the Help menu includes an "Additional Resources" submenu from which you can access online product information and the Support area of our website.

Provides important information regarding the status of the application and includes links to frequently used application functions, user bulletins, and more. See Using the FileCabinet CS Home Page for more information.

If you can't find the information you're looking for, you can contact our Support team for assistance.

We offer training courses and consulting services for FileCabinet CS and other applications. For a complete list of classes, visit our website.

Our website provides information about our products and access to additional resources that can help you make the most of your software investment. These resources include:

  • The Tax & Accounting Community, an informal online forum where users of CS Professional Suite software can exchange ideas with other users from across the country.
  • Details on training classes and other services.
  • Blogs and articles on various topics of interest to professional accountants.
  • The Your Accounts section, in which you can sign up for email subscriptions for relevant applications, track orders, and chat with a Customer Service representative on such questions as license renewals and bill payments.

Provide important information about changes to the application or other timely issues. You can print the bulletins or view them online. More information.

Provides links to FileCabinet CS guides in PDF. More information.