There are several solutions to this issue. Refer to the Clients missing from the Drawer list article for further troubleshooting instructions.

DT FileCabinet is designed to use specific folders for documents printed from other DT Professional Suite applications. Copying such documents to other folders creates a reference to the original location; therefore, you cannot delete the original without also deleting any copied references.

This behavior does not apply to documents that are scanned or embedded in DT FileCabinet or that are printed to DT FileCabinet using the DT FileCabinet print driver. These documents can be copied, and then deleted from the original location.

Verify that you chose a valid data location in DT FileCabinet. To do this, choose Setup > System Configuration and click the Data Locations tab.

Make sure that all DT FileCabinet users have closed the application before changing the security settings. You may wish to wait until after normal business hours to change security settings.

You cannot undo a deletion in DT FileCabinet, but you can restore client data from one of your backups of the application, or one that is retained by your IT Professional.

To help you stay organized in DT FileCabinet, it is important to know about how to create a new folder and the different types of folders that are available. For more information about folders, see Setting up your folder structure, and the other related articles linked to from there.

For information about installing the application, as well as steps for downloading and installing licenses, see Installation information.

Refer to the following articles for more information about printing to DT FileCabinet from an non-CS Professional Suite application.

• For a locally installed version of DT FileCabinet, see Troubleshooting printing to DT FileCabinet from non-CS Professional Suite applications.
• For users working in a Virtual Office CS or Software as a Service (SaaS) environment, see Troubleshooting the DT FileCabinet Virtual Office Print Driver.

Any scanner that is TWAIN compliant will work with DT FileCabinet. See, Determining if a scanner is TWAIN-Compliant.

If your scanner supports duplex scanning, the duplex images will be imported into the DT FileCabinet.

When the DT FileCabinet printer driver is installed, it defaults to the first Local Printer Port (LPT) that is available.

However, since the driver does not actually print to a physical printer, any LPT or COM port can be selected.

Do not select File as the port, as this prevent the DT FileCabinet printer driver from working.