Restricting access to GoFileRoom drawers

Alerts and notices

GoFileRoom allows you to designate a non-GoFileRoom administrator, such as the HR manager, as a drawer "owner." Restricted drawer owners have control over a top-level drawer access user list and can also add other drawer owners who would then have the same controls as the original owner.

Note: IT administrators cannot override or bypass the security settings for drawers with restricted access.

To configure a drawer with restricted access, contact GoFileRoom Support . You will need to provide the following information.

Follow these steps to check the status of a drawer in the Manage FileRoom screen.

  1. Choose Administration > Manage Fileroom from the GoFileRoom toolbar.
  2. Click the drawer for which you have requested restricted access. If the drawer is restricted, the Restricted checkbox will be marked .


  • You cannot clear the Restricted checkbox for a restricted drawer. (Contact Support to make changes to a restricted drawer or to remove the Restricted status from a drawer.)
  • Drawer owners can designate additional drawer owners and manage restricted drawer access for users.
  • Drawer owners and those with restricted drawer access must also have drawer-level permissions. Be sure to provide users access to these drawers using the Managing users and groups features.
  • Administrators can reset the password of a drawer owner. However, as soon as they do, that user will no longer be designated as a drawer's owner. If this occurs, contact an alternate drawer owner, if available. If an alternate drawer owner is not available, contact GoFileRoom Support to reinstate the drawer owner. Authorization on your firm's letterhead is required to process requests for reinstatement.

Related topic: Managing authorized users of restricted drawers