Filtering workflows to which you are assigned

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To filter workflows in the My Work screen, select a drawer from the Drawer drop-down list, click the Assigned to field and choose one of the following items.

Note: you can route a workflow to yourself, so that you can view it in the My Work screen.

Additional filtering options in the My Work screen

Choose an item from the Service Type drop-down list to show only workflows with the selected service type.

Note: By default, workflows for all service types are visible.

Choose an item from the Status drop-down list to filter workflows by status.

Note: To select multiple values, click the multi-value button next to the Status drop-down list.


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