Viewing GoFileRoom documents offline

Alerts and notices

If you have the appropriate permissions, you can use the GoFileRoom Offline feature to download search results and all related documents to a local computer for convenient viewing at any time. This feature is well-suited for reviewing documents while travelling.


  • Not all GoFileRoom features are available for offline documents.
  • There is a limit of 100 MB aggregate file size for each group of documents exported for offline use.

We recommend that you verify that Internet Explorer security settings are configured as detailed in the GoFileRoom setup checklist and troubleshooting guidelines. If security settings are not configured correctly, you will not be able to use the GoFileRoom Offline feature.

Follow these steps to download search results from GoFileRoom.

  1. Enter one or more index values in the Search screen as outlined in the Overview of GoFileRoom search features.
  2. Click the Options menu and choose the Copy to Laptop command.
  3. Click OK to download the documents that meet your search criteria.
  4. In the File Download dialog, click the Save button and navigate to the location where you want to download and extract the documents.
  5. Click OK when notified that the documents were extracted.

    The offline version of GoFileRoom opens in an Internet Explorer window. Be sure to bookmark the address so you can return to the documents you downloaded for later viewing.

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