GoFileRoom Release User Bulletin, 19 October 2020

Did you know?
  • If you are looking for a specific update, but it doesn't appear in this bulletin, try checking the GoFileRoom Alerts & notices article.
  • You can check the status of your online applications and services (such as CS Connect and Virtual Office CS) via our Online Product Status Page.


  • With this release, the Create New User API is now working as expected.
    • An error for invalid license type will no longer display.
    • Previously, new user logins could not be added if there was a "+" value in the name or email address. The use of a "+" value is now supported.

Classic search

  • The search results will now default to the user preference for ascending or descending order as expected. Previously, the results were defaulting to descending order.
  • Documents with a "+" value within the Description index will now export as expected.

Document search

  • Previously, the File Type column in the Document search grid results would sometimes display a tooltip that was not accurate for the associated file type. This is now resolved.
  • With this release, the Search results grid will automatically adjust as expected with resolution changes made in browser settings.
  • In some cases, when using a multi-select option in the Search Criteria the OK and CANCEL buttons were not available. This is now resolved.
  • Columns listed within the grid settings are now in the expected order.

Login page

  • The Contact Us link found on the GoFileRoom login page no longer displays a 404 error.

User administration

  • Password minimum and maximum character validation messages are now displaying as expected in Internet Explorer when the password entered on the Users tab does not meet the password criteria.

Related articles

Prior release user bulletins

Support Contact Information page on our website

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