1. Visit the My Account page on our website and log in to your CS Web administrator account.
2. Click the Multi-factor Authentication link under the My Firm heading.
3. On the Multi-factor Authentication Settings page, mark the Require Multi-factor Authentication for all staff at the firm checkbox.
4. Click the Save button.

Once enabled, you can remove the requirement that all staff members at your firm use MFA when signing in to their CS Professional Suite applications by unmarking the Require Multi-factor Authentication for all staff at the firm checkbox.

1. In the Admin tab of the navigation pane, click the Settings link in the Utilities section.

   Note: If you don't see this link, you don't have access to this area.

2. In the Multi-factor Authentication section, choose the desired setting ( Require or Optional) for Staff.

   Require: When MFA is required, all staff will be prompted to set up MFA at their next login, after which they must use a mobile device capable of installing the Thomson Reuters Authenticator app to log in to NetStaff CS.

   Optional: When MFA is optional, staff will not be prompted to set up MFA, but they can opt in to using the Thomson Reuters Authenticator app to provide an additional layer of security for their logins to NetStaff CS, NetFirm CS, and Virtual Office CS or SaaS applications.

1. In the Admin tab of the navigation pane, click the Settings link in the Utilities section.

   Note: If you don't see this link, you don't have access to this area.

2. In the Multi-factor Authentication section, choose the desired setting ( Require or Optional) for Clients / Employee Self-Service users.

   Require: When MFA is required, all users of NetClient CS and Employee Self-Service will be prompted to set up MFA at their next login, after which they must use a mobile device to log in.

   Optional: When MFA is optional, users of NetClient CS and Employee Self-Service can choose whether to use MFA for their logins. To opt in, clients must follow the process outlined in Setting up multi-factor authentication for your login.

1. Visit the My Account page on our website and log in to your Thomson Reuters ID.
2. Click the My Profile link.
3. In the My Profile screen, click the Multi-Factor Authentication tab, and then click the  next to the device you wish to remove.
4. Enter the password associated with your Thomson Reuters ID in the Password field and click the Confirm Password button to disconnect your paired device.

If you have required that all staff use multi-factor authentication and one of your staff members needs to pair a new mobile device with their CS Professional Suite login credentials, you can remove their current paired device by completing the following steps.

1. Visit the My Account page on our website and log in to your CS Web administrator account.
2. Click the Manage Accounts link under the My Firm heading.
3. On the Manage Accounts page, locate the row for the desired staff member and click Modify.
4. Scroll down to the bottom of the page for the selected staff member and click the Remove Device button.

1. Navigate to the NetFirm CS login screen and enter your login credentials.
2. Click your name near the upper-right corner of the screen and choose Manage Multi-factor Authentication.
3. Click the Remove link to remove a multi-factor authentication method.

   Note: If multi-factor authentication is required for your login and you remove your only authentication method, you will need to add a new method or use temporary login codes to access your account.

4. Click Enter.