Virtual Office CS: Chrome tips and tricks

Alerts and notices

For a list of supported browsers, see Supported Internet browsers.

When an application that requires the Citrix ICA Client is launched from within Chrome, Chrome downloads the application.ica file but does not automatically launch it. Click the application.ica icon in the lower-left corner of the screen to launch it.

In order to set Chrome to launch application.ica file automatically, right-click the application.ica button and choose Always open files of this type.

Always open files of this type command

To clear the settings for auto-opening files, do the following:

  1. Click the Customize and control Google Chrome button near the upper-right corner of the screen, and choose Settings.
  2. Click the Advanced link at the bottom of the page.
  3. In the Downloads section, click the Clear button next to Open certain file types automatically after downloading.
  4. Click Done.
  1. Click the Customize and control Google Chrome  button near the upper-right corner of the screen, and choose Settings.
  2. Click the Advanced link at the bottom of the page.
  3. In the Privacy and security section, click the Content settings button.
  4. Click the JavaScript button.
  5. Verify that JavaScript is Allowed.  If it shows "Blocked", then click the button on the right so you see Allowed (recommended).

Follow the steps in the "Google Chrome" section of the Deleting temporary Internet files or cached files topic.

If attempting to open an application through Virtual Office CS and the Citrix ICA Client is not installed on the computer, the following dialog will result.

Open with dialog

To view the steps required to install the Citrix ICA Client, see Downloading the Citrix online plug-in.

If Chrome is set to "Always open files of this type," Chrome will save only 100 application.ica files in the Downloads folder. When attempting to open the 100th application.ica file, Chrome will prompt to "Save as." This may also limit only one application to be open at a time.  When attempting to open the second program, a session conflict error indicating that a user is already running the program will occur.  The Downloads folder will need to be periodically cleared in Windows Explorer to avoid this situation.  

  1. Open Windows Explorer, pressing the Windows key and letter E on your keyboard.
  2. Navigate to the Downloads folder.  The Downloads folder is often found under Favorites or C:\Users\username\Downloads.  

    This will not be resolved by clearing the downloads section in the browser.  

  3. Delete all .ica files from the Downloads folder.

For additional assistance with Google Chrome and its download settings, see Google Chrome Help: Download a file External link . (What's this?)

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Virtual Office CS: Mozilla FireFox tips and tricks

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