Open DT FileCabinet, browse to the drawer, highlight the DT Client Portal folder, and click the Force Retransfer button on the right. Then, choose File > DT Client Portal, select the drawer, and click the Connect button.
The duration of file transfers depends on the size of the files and the speed of your internet connection. Transfer files early in the morning or late in the evening to avoid high volumes of internet traffic that might affect your internet service provider. If you connect to the internet through a modem, consider upgrading to a DSL, cable modem, or T1 connection.
Status |
Description |
Changed |
This status appears for drawers that have never been sent to Document Presentation or for drawers that contain files that have not yet been sent to Document Presentation. |
Unchanged |
This status appears for drawers that have not changed since the drawers were last sent to Document Presentation. |
Forced |
This status appears when you forced a document to be retransmitted the last time you sent files to Document Presentation. |
Only DT Client Portal users and DT Staff Portal users who have permission to view Document Presentation files can view the files you send. For more information, see the following procedures.
Your client may have an outdated version of Adobe Reader installed. To check the version, open Adobe Reader and choose Help > About Adobe Reader. DT Client Portal users and DT Staff Portal users should have Adobe Reader version 7.0 or higher installed.
If they don’t have the current version or if they have difficulty opening PDF files, they can download and install the latest version of the Reader from the
Adobe Reader page of the Adobe website.
Use this tab to select folders so that all folder contents for drawers marked as contributors to DT Client Portal will be transmitted to your clients’ portals.
Related topic: Document Presentation administration