Citrix icon does not appear in the Windows system tray

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For occasional troubleshooting and other uses, it may be necessary to access Citrix and its Connection Center through your Windows system tray. If the Connection Center icon does not appear in your system tray, follow these steps.

  1. Do one of the following:
    • On Windows 7, open the Start menu, then choose Control Panel > Notification Area Icons.
    • On Windows 8, press Windows key + X on your keyboard, then choose Control Panel > Notification Area Icons.
    • On Windows 10, click the Start menu, then choose Settings > Notifications & actions.
  2. On Windows 7 and 8, locate the Citrix Workspace Application item in the list , and use the Behaviors drop-down to set it to Show icon and notifications.
    • In Windows 10, choose Select which icons appear on the taskbar. Find Citrix Workspace Application in the list and click the button to turn it On
  3. Click OK or close the window. The Citrix icon should now appear in the system tray.

As an alternative, you can create a shortcut that opens the Citrix Connection Center. To do this:

  1. Browse to C:\Program Files\Citrix\ICA Client (or C:\Program Files (x86)\... if using a 64-bit machine)
  2. Right-click the concentr.exe application file, and then choose Send to > Desktop to add a shortcut icon on your desktop.
  3. Double-click this shortcut to launch the Citrix Connection Center.

Related topic

Citrix Client Overview for Virtual Office CS and SaaS

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