Create a Sender Policy Framework (SPF) Record for your Domain

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Customers who use e-file acknowledgement emails, Web Organizers, NetClient CS, Microsoft Exchange or Web Builder CS Email are encouraged to add an SPF record to their domain name. Although not required, adding an SPF record will help all your Thomson Reuters hosted email applications send mail on your behalf more effectively.  SPF is an easy way to help increase email delivery rates and prevent email spam.

What is an SPF Record?

A Sender Policy Framework (SPF) record tells the world which email servers are allowed to send email for your domain name. Any time your customers receive email, their email system will look for an SPF record to help determine the trustworthiness of the incoming message. Email messages sent from a server included in your SPF record are more likely to be trusted. Conversely, any email that originates from a server not included in your SPF will often be rejected or routed to spam filters.

How Do I Create an SPF Record?

An SPF record must be added by you or by the party who controls your domain name. If your domain name is hosted by GoDaddy, for example, you would reach out to their support team or another technical contact to create your SPF record. Our Support teams are unable to create that record for you. Here is the SPF record text we recommend:

v=spf1 ip4:167.68.0.1/16 ~all

Note: If your domain already has an SPF record, we recommend you amend your existing SPF to include the text above.

What about Spoofing?

Spoofing is a technique used by spammers to send mail that appears to originate from your domain name. The spammer uses a temporary email server, to ‘spoof’ or forge one of your valid email accounts. This often results in you receiving email rejections (or “bounce backs”) for email you never sent in the first place. Although spoofing is temporary and will resolve itself over time, adding an SPF record to your domain name can help prevent and reduce spoofing attacks.

 

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