Create a Sender Policy Framework (SPF) Record for your Domain

Alerts and notices

Firms who use e-file acknowledgement emails, Web Organizers, NetClient CS, Microsoft Exchange or Web Builder CS Email are encouraged to add an SPF record to their domain name. Although not required, adding an SPF record will help all your Thomson Reuters hosted email applications send mail on your behalf more effectively.  SPF is an easy way to help increase successful email delivery rates and prevent email notifications from ending up perceived as spam.

What is an SPF Record?

A Sender Policy Framework (SPF) record tells the world which email servers are allowed to send email on behalf of your domain. Any time your clients receive email, their email system will check for an SPF record to help determine the trustworthiness of the incoming message. Email messages sent from a server included in your SPF record are more likely to be trusted. Conversely, any email that originates from a server not included in your SPF will often be rejected or routed to spam filters.

How Do I Create an SPF Record?

An SPF record must be added by you or by the party who controls your domain record. If your domain record is hosted by GoDaddy, for example, you would reach out to their support team or another technical contact to create your SPF record. Our Support teams are unable to create that record for you. Here is the SPF record text we recommend:

v=spf1 ip4: ~all


  • If your domain already has an SPF record, we recommend you amend your existing SPF to include the text above.
  • If a domain is moved to a new registrar, a new SPF record will need to be created under that registrar.

What about Spoofing?

Spoofing is a technique used by spammers to send mail that appears to originate from your domain name. The spammer uses a temporary email server, to ‘spoof’ or forge one of your valid email accounts. This often results in you receiving email rejections (or “bounce backs”) for email you never sent in the first place. Although spoofing is temporary and will resolve itself over time, adding an SPF record to your domain name can help prevent and reduce spoofing attacks.