Error: Unable to open application.ica

Show expandable text


In certain situations (usually right after you install Citrix Workspace) you may see an error message when launching a Virtual Office CS application, or a file may attempt to open in Adobe Reader or Microsoft Edge instead of the correct application.

Error message

Unable to open application.ica


The .ica file extension is not associated with the correct application. Follow the instructions in Associating the .ica file type with Virtual Office CS or SaaS applications to resolve this error.

Note: In rare cases, a registry key may need to be changed on your computer to resolve this error message. Have your qualified IT professional remove the quotation marks from the value for the HKEY_CLASSES_ROOT\Applications\wfica32.exe\shell\open\command\ key.

Was this article helpful?

Thank you for the feedback!