Microsoft Exchange adding secondary email addresses

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For instructions on enabling Microsoft exchange or adding a secondary account, see Enabling Microsoft Exchange in Virtual Office CS or SaaS for a NetStaff CS user.

In the Virtual Office CS or SaaS Microsoft Exchange Settings dialog you have the ability to add additional email addresses for specific NetStaff CS users. This secondary email address will allow the NetStaff CS user to receive mail from additional addresses. This additional address cannot match the primary address of any other user. When email is sent from the NetStaff CS account it will always send from the primary email address.

Allow one to two business days for these email accounts to be added to your exchange.

exchange secondary email

The additional email addresses are often used when a firm's domain changes. You can enter the old email address as a secondary account as long as your firm still owns the old domain.

You should enter only email addresses with domain names that your firm has registered. For example, you should not enter email addresses that include the following domain names: aol.com, yahoo.com, and gmail.com. Although you cannot set up Exchange for email addresses with domain names that your firm has not registered, you can set up POP3 accounts for these email addresses and receive mail through Microsoft Outlook in Virtual Office CS or SaaS. For more information about doing this, see Configuring Outlook 2010 to receive POP3 email in the Virtual Office CS or SaaS environment.

The secondary email address option is also commonly used when a NetStaff CS member leaves a firm. You can disable Microsoft Exchange for their account, and then set their email address as a secondary email address for the account that you want to receive the emails.  

If you are licensed for Web Builder CS Email, you cannot use your Web Builder CS domain for both Exchange and Web Builder CS Email.

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Internal only

Firms also have the option of setting up an email distribution list, see Internal: Adding a Microsoft Exchange email distribution group