Resetting Citrix Receiver

Alerts and notices

Resetting Citrix Receiver is good troubleshooting step for almost any Citrix issue. Watch the video or follow the steps below for instructions.

  1. Open you Windows System Tray.

    Tip: Use your keyboard to press the Windows Key + B, then press Enter. It opens in the corner of your screen, where the date and time are displayed on your computer.

  2. Right-click the Citrix Receiver icon.
  3. Choose Advanced Preferences.
  4. Click Reset Receiver. Show me.
    image-of-advanced-properties-with-reset-receiver-link-highlighted
  5. Follow the prompts.
  6. When prompted to add an account, click Close.

Related articles

Citrix Receiver overview

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