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When a staff member loses or forgets his or her Practice CS login password, the firm administrator (or a staff member with privileges for the Security tab of the Staff setup screen) can reset the password.
- Choose Setup > Staff to open the Staff setup screen.
- Click the Security tab.
- Highlight the staff ID and click Edit.
- Click the Reset Password button.
- Click Yes to confirm the action.
The next time the staff member opens Practice CS, he or she will be prompted to enter a new password.