Emailing your log file to CS Support

If you have contacted CS Support and need to send them information about your application or data, you can do so by attaching a copy of your log file to an email message. The log file contains information that will help Support determine if errors have occurred in the application.

  1. From the Help menu, choose Email Log Files to open a new message with your firm’s log file attached.
  2. Enter the recipient’s email address and message in the body of the email.

Note: To contact CS Support, call 800.968.0600 or choose Help > On the Web > Product Support and Services.

Was this article helpful?

Thank you for the feedback!