Practice CS
The Work Queue portlet is available on the Staff Dashboard.
Note: This portlet is available only if you are licensed for the Staff Management module.
This portlet shows all schedule items assigned to work queues to which the current staff member belongs. The staff member can pull an item from the work queue to work on by right-clicking it and choosing Assign Selected to Me from the context menu. The item will then appear in the Schedule Items portlet.
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