CS Connect overview

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Change to CS Support service hours

Our Support department is closed on [[date]]. However, limited UltraTax CS phone support is available on that date from 9 AM - 5 PM ET due to the approaching deadline.

Links to our most popular tax processing topics are available in the Alerts and notices section on the right side of most pages.

CS Connect is easy to use, generally requires no setup, and provides you with a convenient and economical way to complete the following tasks.

Notes

  • You must have a standard internet connection (DSL, cable modem, T1, and so on) to use CS Connect.
  • If you connect to our network of secure data centers using a dial-up internet service or a proxy server, see Setting CS Connect communication options to update your settings.
  • To keep your data safe, CS Connect encrypts all sensitive transactions involving monetary funds or client information using an industry-standard encryption system.
  • To manage your payment options, visit the My Account section of our website and click My Orders & Payments.

For more information, see CS Connect frequently asked questions and Troubleshooting connection issues.

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