ELF (All Entities): IRS e-Help Desk Toll-Free Telephone Number and Hours of Operation

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MFA required for electronic filing

Effective May 3rd, the 2017 version of UltraTax CS requires multi-factor authentication (MFA) to transmit e-files from CS Connect. Find out more.

The IRS e-Help desk is available to respond to Enrolled Agents, Electronic Return Originators, and Certified Public Accountants regarding questions and issues pertaining to the IRS e-file program. The toll-free number is 866.255.0654. Callers outside the 50 U.S. states and/or U.S. Territories should use the International phone number, 512.416.7750.

For hours of operation, click here.

IRS Phone Number for Business Name Control Rejections

The IRS has established the Business & Specialty Help Line to aid in resolving name control rejections for non-1040 e-files. The IRS further recommends that business taxpayers who are in doubt as to the correct name control for use when electronically filing should contact the IRS at this phone number for verification prior to filing. The toll-free number is 800.829.4933.

In order to receive IRS assistance by phone, the caller must meet one of the following conditions.

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