Troubleshooting receiving e-file acknowledgements

Alerts and notices

You should receive federal acknowledgements from the IRS within 24 to 48 hours from when you transmit the return via CS Connect. Additional processing time may occur around deadlines. UltraTax CS will automatically re-send e-file acknowledgements when there has been no activity for over 24 hours. If after 48 hours the client status in the Electronic Filing Status screen indicates that the e-file is transmitted to CS or transmitted to the taxing agency, see the troubleshooting steps listed below. 

We recommend that you enable CS Connect Background Services to have UltraTax CS automatically download and repost acknowledgments. Choose Setup > System Configuration > CS Connect tab and mark the Download electronic filing acknowledgements box.

For IRS acknowledgments

For BSA E-Filing System acknowledgments

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