Resubmitting electronically filed returns and extensions

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Resubmitting a rejected e-file

If you submit a return electronically but receive an electronic filing error or rejection, you may be able to try efiling the return again after resolving whatever issues caused the error or rejection. Complete the following steps to transmit a previously rejected return.

  1. Find the e-file error code:
    • If UltraTax found errors, the error codes can be found in the E-file Error Report. The E-file Error Report will open when an electronic file is being created. To open the report manually, click the drop-down arrow on the Print Preview button Print Preview button and select Check E-File. Show me.
    • If the return was rejected by the taxing authority, click the Electronic Filing Status button Electronic Filing Status button. Then look for a rule number toward the end of the rejection.
  2. Fix the e-file error:
  3. Re-create and retransmit the e-file:
    1. Choose File > Print Returns or File > Print Extensions.
    2. Mark the Create electronic file checkbox.
    3. Click E-file or Print.
    4. Transmit the electronic file using CS Connect. 

Paper filing a rejected e-file

To ensure a timely filed return, follow the instructions relevant to your entity type below.

We recommend that you print the ELF History Report for the client and attach it to the paper return. See the next section for details.

If a return cannot be retransmitted electronically, the paper return must be filed by the return due date or within the perfection period after the return was rejected, whichever is later.

If the return is mandated to be e-filed, call the IRS e-help Desk at 1.866.255.0654 before paper filing. 

According to IRS Publication 1345:

  1. Inform the taxpayer of the rejection within 24 hours.
  2. Provide the taxpayer with the reject code(s) with an explanation.
  3. If the taxpayer chooses not to have the return corrected or if the return cannot be accepted by the IRS, the return must be filed on paper. 
  4. If the return is filed after the original due date, attach an explanation of why the return is being filed after the due date.

Note: We recommend that you include Form 8948 with the paper filed return. To do so, complete the Paper Filing Exceptions section on screen ELF in the Electronic filing folder.

Attach Form 8948 to the paper return. You can enter information for Form 8948 on screen ELF in the Electronic Filing folder. 

Note: For more information, see IRS Publication 4163.
  1. Call the e-help Desk at 1.866.255.0654 for a case number.
  2. Write “REJECTED ELECTRONIC RETURN – [DATE]” in red on the top of Page 1 of the paper return.

    Note: The [DATE] is the date of the first rejection within the perfection period.

  3. If filing after the original due date, attach an explanation for why the return is being filed after the due date. Also include a copy of the rejection notification, and a brief history of actions taken to correct the rejection.
Note: For more information, see IRS Publication 4163.

ELF History Report

The ELF History Report indicates the date you electronically filed the return and the date the return was rejected. To print this report, complete the following steps.

  1. Choose Utilities > Electronic Filing Status.
  2. Highlight the client's U.S. return row in the status list.
  3. Click the Printer icon.
  4. Select the ELF History Report option.
  5. Click Print. 

IRS e-filing shutdown

The IRS has an annual downtime for maintenance that begins in late November until late-January. Refer to the IRS Modernized e-File (MeF) Status Page for maintenance downtimes. For information about years supported for electronic filing, see Years supported for electronic filing (FAQ).

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