Incorrect bank information entered

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New (tax) year, new help!

Fixed Assets and UltraTax CS 2023 help is now on Help and Support. We're still moving articles, but you can find most content for the 2023 tax year there. Continue using the Help & How-To Center for tax years 2022 and older.

If incorrect bank information was included in my client's electronic file, what will happen to their refund?

Direct Deposit

Per Publication 17, if the direct deposit cannot be completed, the IRS will send a check instead.

Electronic Funds Withdrawal payment

You cannot change electronic funds withdrawal information per the IRS; however, the IRS does allow you to cancel the payment. For more information, see Pay Taxes by Electronic Funds Withdrawal on the IRS website.

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