Previous SSN History dialog

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Change to CS Support service hours

Our Support department is closed on Friday, April 28th for a company event. However, limited Accounting CS phone support is available on that date from 9 AM - 5 PM ET due to the approaching deadline for quarterly payroll tax forms.

Links to our most popular payroll tax processing topics are available in the Alerts and notices section on the right side of most pages.

For clients using XactPay files, The Hartford requires that payroll files (XactPAY files) include any changes that have been made in employee Social Security numbers. When the employee's Social Security number is changed in the Employees screen, that information is stored in the Previous SSN History dialog. 

Choose Setup > Employees. In the Main tab, click the Ellipsis button next to the EIN/SSN field.

Fields & buttons

Previous SSN History grid

The fields in the grid are read-only.

Related topics

XactPAY overview

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