Deleting and reinstalling software updates

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Important reminder!

Licenses for Payroll CS, Trial Balance CS, and Write-Up CS (but not Engagement CS) permanently expired on March 1, 2017.

For details, see CSA license expiration 2017 – frequently asked questions.

Some processes documented in the Help & How-To Center are no longer applicable, due to the discontinuation of these CSA modules.

Complete the following steps to delete and reinstall software updates.

  1. Close CSA.
  2. Delete everything in the X:\WinCSI\CSA\updates folder, where X represents the drive where the program is installed.
  3. Start CSA and then open the CS Connect dialog.
  4. Verify that the Call now option is selected and the Retrieve available updates checkbox is marked.
  5. Click the Call Now button to download the available software updates.
  6. When prompted, click the Yes button to apply the updates.

See also: Overview of CS Connect

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