To confirm your browser requirements for GoFileRoom follow these steps.
- Using a supported internet browser, go to https://uk.gofileroom.com/.
- Click the View browser requirements link.
- In the Browser Requirements screen, verify that the Enabled column displays Microsoft Edge or Chrome, and Yes for Browser Cookies and Adobe Reader or Acrobat / Chrome PDF Viewer.
Notes
- During this process, you may be prompted to install a required Active X component (GFRCheckBrowser.dll). If you see a yellow and white box appear at the bottom of the screen, allow the item to run before proceeding.
- Active X is only used in Microsoft Edge. When viewing browser requirements in Chrome, the Active X column will be blank and can be ignored.
- You may have Adobe Reader installed and still see the application listed as "No" in the Enabled column. In this case, verify in Windows Control Panel > Add/remove programs that Acrobat Reader is installed and proceed.
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