Warning

Product support for the Creative Solutions Accounting platform ended on September 30, 2020.

Help & How-To Center content for the Creative Solutions Accounting platform may be outdated and is used at your own risk.

Review the following areas within the Bank Reconciliation window and make any changes that might be required.

• Have any checks been recorded in the Edit > Initial Open Items dialog that should have been recorded in the Transactions window instead?

  Transactions in the Initial Open Items dialog are included in the bank reconciliation but do not affect the GL account balances.

• Are any checks appearing in the Edit > Assign Orphan Checks dialog?

  If so, you need to transfer them to the correct bank reconciliation. For details, see Edit > Assign Orphan Checks.

• Have the checks listed on the Checks and Other Debits tab been cleared for the correct amounts?
• Are there open checks listed for this checkbook that should actually have been recorded for a different checkbook?
• Have any checks missing from the Checks and Other Debits tab for this checkbook been mistakenly recorded for a different checkbook?
• Have any checks or other debits belonging to this period been mistakenly recorded in a future GL period?

  Future-period items do not pull into bank reconciliation. Check the latest period ending date in the Client Properties dialog, or print a General Ledger report with a data range of Current Year (not Current Year-to-Date) to see whether any transactions had been recorded using the "Enter Future Period Transactions" function.

Next step: Verify the current-period checks and other debit transactions

Or

Return to main troubleshooting topic

Was this article helpful?

Yes No

Submit