Error: File conversion engine failed error

Alerts and notices

Scenario

You may see this error when you choose one of the following menu commands in FileCabinet CS.

File > Send To > File

File > Send To > Email Recipient

Error message

File conversion engine failed

Solutions

Perform one of the following actions to resolve this error.

Internal notes


If the user is getting this error when selecting File > Send To > Email Recipient and they have a supported version of Adobe Reader installed, then try to toggle the PDF Reader in Add-Ons. Open Internet Explorer and go to Tools > Manage Add-ons and toggle on and off the PDF reader then try again.

Share This